ORDER DESK SALES CLERK
We are currently looking to fill the position of Full Time Order Desk Sales Clerk.
Experience on an Order Desk preferably with knowledge of tools and fasteners in an industrial setting preferred but not required.
As an Order Desk Clerk your daily tasks will consist of but are not limited to:
· Receive, process and verify incoming (via email, fax or in person)orders/quotes for merchandise or services such as repairs
· Co-ordinate orders with Shipping Dept.
· Recommend products to customers that suit their needs
· Assist with showroom displays and equipment by keeping shelves organized, stocked and clean
· Assist customers with loading/unloading merchandise when necessary ( must be able to lift 35lbs repeatedly)
· Will need to demonstrate operational features of products
· Checking stock levels on computer system
· Looking up parts in parts manuals for customers
· Keeping customers up to date with ETA’s on backorders
· Provide alternate products/solutions for out of stock or long lead time items
· Responsible for building strong customer relations
The ideal candidate:
· Friendly, organized, confident, positive, motivated team player
· Familiarity with construction, power tools, hand tools, compressors, air nailers & staplers is essential
· Enjoys sales
· A fast learner
· Capable of working in a fast paced environment
· Capable of multi-tasking while providing the best customer service
· Able to maintain a professional appearance
· Pays close attention to detail, accuracy and completeness
We are a small team working on big things. This is an excellent opportunity to become part of a well-established Canadian company.
We offer a competitive wage as well as a company benefit package upon completion of probationary period.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- RRSP match
- Vision care
Work Location: In person