Job Summary
We are seeking a detail-oriented and proactive Collections Clerk
The ideal candidate will be responsible for managing accounts receivable, ensuring timely collections, and maintaining accurate account records. This role requires strong analytical skills, excellent communication, and proficiency with accounting software to support the company's financial health and customer relationships.
Responsibilities
- Manage and monitor accounts receivable to ensure timely collection of outstanding balances
- Contact customers via phone, email, or written correspondence to follow up on overdue accounts
- Negotiate payment arrangements and resolve billing discrepancies with clients
- Perform account reconciliation to verify accuracy of financial records
- Maintain detailed records of collection activities and update account information in accounting software
- Analyze account data to identify delinquency trends and recommend appropriate action plans
- Assist with data entry related to payments, adjustments, and account updates
- Collaborate with other departments such as accounts payable and customer service to resolve issues efficiently
- Prepare reports on collection status and account analysis for management review
Requirements
- Proven experience in accounting, accounts receivable, or collections preferred
- Proficiency with accounting software and data entry systems
- Strong understanding of financial services, account reconciliation, and analysis skills
- Excellent phone etiquette, negotiation abilities, and customer service skills
- Solid math skills and attention to detail for account analysis and reconciliation tasks
- Ability to handle sensitive information with confidentiality and professionalism
- Strong organizational skills with the ability to prioritize tasks effectively
- Bilingual
Pay: $55,000.00-$60,000.00 per year
Benefits:
Work Location: In person
