Officer, Traffic Control
Canada Post - Postes Canada
London, ON
Job Requisition Id: 20618
Business Function: Operations Support
Primary City: London

Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Temporary
Language Requirement: English Essential
Employee Class and Level: OP 01
Working Hours: 40
Number of Vacancies: 1
Job Closing Date (dd/mm/yyyy): 17/09/2019

Job Description
The Officer, Traffic Control monitors and oversees the execution of all Surface Transportation Services, liaises with carriers to ensure timely performance and resolves transportation issues within a designated geographic area. Ensures compliance to corporate service standards, mail make up, service schedules, loading plans, processing commitments, operating procedures, Network specifications and safety and security policies and practices. Prioritizes incoming and outgoing highway services and plans dock allocation, forecasts and authorizes extra trailers and rerouting of mail between air and surface. Develops and implements contingency plans for irregularities to minimize or eliminate service impact.

Job Responsibilities
Below are the main job requirements and responsibilities for the Officer, Traffic Control.

Manages all surface transportation logistics for facilities receiving and/or dispatching mail within a designated area of the operating region, including mail processing plants, airports customer and suppliers’ facilities.

Identifies situations that impact service performance and delivery commitments, develops and implements contingencies to eliminate or minimize service impact, including authorizing and arranging for additional capacity; ensures downstream notification of changes.

Analyzes on a real time basis volume availability and projected volumes for transport. Works to optimize truck utilization and minimize costs by analyzing current and projected volumes for transport, and coordinating schedules with counterparts in other facililties and Large Volume Mailers.

Using mail management systems, monitors the real time utilization of the Transportation Network ensuring established procedures concerning mail make-up, loading plans, optimum unit utilization, dispatch and receipt procedures coincide with Divisional and National Network plans. Communicates with other regions to resolve variances. Develops recommendations for changes to equipment schedules and transportation links to ensure service standards and cost effectiveness are maintained.

Randomly audits inbound and outbound vehicles to determine compliance with established specifications, network strategy, service standards, and safety / security policies and procedures. Takes corrective action when necessary, co-ordinates resolution with plant, divisional and national functions to resolve ongoing concerns.
Job Responsibilities (continued)
Evaluates the performance and cost effectiveness of surface Transportation and participates in the planning process with a view to ensure full integration with the mail processing operating plan, optimization of transportation and control of costs. Participates in the development and implementation of plans for Holiday periods (Christmas, Easter, etc) and special mailings (Income Tax, Elections, Census).

In conjunction with plant management, develops and implements surface transportation action plans to resolve problems and improve flow into and out from Plant Processing windows (cut off times).

Monitors surface carrier performance and compliance to safety and health practices, identifies issues and develops recommendations; provides reports to management.

Provides information and guidance to front line operations and National Management or transportation and dock operations as required.

Conducts on-site reviews to resolve identified Transportation issues within the Network.

Ensures all corporate rules and safety / security policies and procedures are followed at all times by transportation carriers on CPC property.

High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)


Minimum 2 years’ experience as a supervisor in mail processing or collection and delivery/transportation
Minimum 2 years’ experience as a supervisor in Transportation, Supply Chain or Logistics
Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

Other Candidate Requirements

Possess a valid permanent driver’s license (no graduated or temporary license)
Have a satisfactory safe driving record per CPC’s Driver Safety Program , which includes:
a) Have not received more than 2 moving violations in last 3 year
b) Have not had more than three demerit points assigned in one single violation
c) Have not had license suspension or prohibition of any kind in last 3 years


Post-secondary degree/diploma

Other Information
Anticipated assignment end date: January 18/2020

Shift - Monday to Friday 4:00 to noon

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders