Leasing Specialist
Vancouver
Responsibilities of the Leasing Specialist include:
· Supporting the overall leasing and resident relations function for the assigned portfolio including administration of all required paperwork, evaluating and monitoring metrics that include vacancy, leases signed, renewals, move in, move out, notices, rescinded notices, etc.
· Marketing and showing available suites to prospective residents and managing the presentation of application forms to Rentals and the Property Management department for approval.
· Monitoring all advertising and media channels, promotional programs and signage for assigned properties and recommend new ads as necessary.
· Facilitating the signing of leases, schedules, assignments, addendum forms, tenancy agreements and all supporting documents, and ensuring their timely and accurate completion.
· Maintaining the prospective resident database and ensure that all leads are responded to, and all traffic documented appropriately.
· Maintaining a comprehensive knowledge of the property including availability of suite types and layouts, common areas, amenities of the building(s) and the surrounding neighborhoods.
· Scheduling appointments for property viewings and recording all activity in the property management database.
· Inspecting vacant suites daily to ensure they are in excellent condition for showings.
· Communicating with applicants to ensure they are kept up-to-date with the status of their application.
· Ensuring compliance with all legislation (i.e. BC Residential Tenancy Act, Fire Code and Occupational Health and Safety Act).
· Provide superior customer service, dealing effectively and fairly with resident requests and concerns in a timely fashion, involving the Property Manager when necessary.
Our ideal Candidate:
· Experience in residential property management, real estate sales/marketing, hospitality, seniors housing or other relevant industry.
· An understanding of all applicable laws, legislation and rights concerning resident-landlord relations.
· Knowledge of the BC Residential Tenancy Act.
Skills & Abilities:
· Computer proficiency, including MS Office, Excel, Outlook and Adobe Acrobat is required, and the desire and ability to learn new systems.
· Data analytic skills and proficiency with numbers.
· Strong communication and presentation skills with the ability to develop cooperative working relationships at all levels.
· Strong attention to detail, time-management, prioritizing, and multi-tasking skills.
· Extremely well organized, disciplined, and able to work well in a busy team environment.
· Proven customer service skills with the ability to listen to others, collaborate and resolve conflict.
· Excellent interpersonal skills in dealing with internal and external stakeholders, clients and other professionals.
· Detail oriented with ability to work independently and prioritize workload.
· Demonstrate a high level of integrity and professionalism.
· Energetic, responsive team player with the ability to take initiative and work in a fast-paced environment.
· Ability to work flexible hours.
Job Type: Full-time
Pay: $55,000.00 per year
Additional pay:
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
- Weekends as needed
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving License and access to a vehicle (required)
Work Location: In person
