We aren’t just another dealership. We have been serving Alberta and the surrounding areas for more than a century, and recently expanded to the United States and now are serving Montana. In order to deliver our promise of making a customer’s experience easy at any Wolfe Automotive location, we make it easy for our employees. We offer training, opportunities for advancement, and a competitive compensation and benefits program.
This role is a Business Development Role for the sales aspect of the business. In this Role you will be serving as an important connection to maintain existing client relations, complete outgoing phone calls and booking appointments with the sales team. This will assist growth and profitability for the business through customer acquisition and retaining current clientele. The BDC Department is always growing and changing, the right person will adapt to this.
What you’ll be doing:
- Scheduling appointments with the Sales Team
- Developing sales leads
- Phone, email and text communication with clients
- Customer Retention
- Maintain existing client relationships
- Track appointment and call activity, reporting to the BDM (Business Development Manager)
- Log customer information
- Create and filter customer retention lists and schedule sales appointments
- Follow up on sales appointments to connect about the customer experience
- Convert service appointments into sales appointments for the team
What we are looking for:
- Friendly attitude at first point of contact with any potential client/customer
- Strong written and verbal communication is key
- Commitment to delivering 5-star customer service
- Self-sufficient
- Dependable
- Confidence to overcome objections
- Time management
- Able to function in a fast-paced setting
- Team player
- Ability to make 50+ outbound calls a day
- Open-minded to change and growth within the department
- Ideally 1-3 years in a sales or customer service based environment
Wolfe pack benefits
- Family friendly hours & schedule
- Great work environment
- Competitive benefits package & RRSP contribution plan
- Competitive pay plans
- Company sponsored events i.e. go karting, food trucks, potlucks, barbeques
- Employee growth and development opportunities
- Company sponsored OEM training and post-secondary education
- Family owned & operated
Job Types: Full-time, Permanent
Pay: $40,056.00-$125,071.34 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
Work Location: In person
