Langley Farm Market is a grocery store chain specializing in sourcing specialty foods from local suppliers. With six Metro Vancouver locations, we offer a diverse range of fresh produce, premium meats, specialty groceries, baked goods, and delicatessen cold cuts. Our commitment to quality and value has earned us the 2024 Consumer Choice Award for Best Fruit & Vegetable Store in Vancouver, a testament to our customer satisfaction and business excellence. Join us in our mission to provide outstanding fresh products in a dynamic and growth-oriented environment.
We are looking for experienced Produce Managers to join our growing store teams! The Produce Manager oversees all aspects of the Produce department, from managing product freshness and quality, to driving sales and customer satisfaction. As a key decision-maker and point of contact with Head Office, the Produce Manager is responsible for strategic inventory management, staff training, and implementing effective merchandising techniques.
The ideal candidate possesses robust knowledge of seasonal produce items and is an expert in produce handling and storage. Strong leadership and problem-solving skills, and an ability to manage multiple tasks are also essential to success in this role.
Key Responsibilities
Department Operations & Staff Training
- Oversee the daily operations of the department, keeping shelves fully stocked, well-organized, and visually appealing to customers.
- Lead and manage the stocking of displays, replenishing shelves throughout the day ensuring proper stock rotation.
- Monitor freshness and quality of products, both in storage and on the floor.
- Verify that products are properly labeled with accurate pricing and signage, including promotional and seasonal items.
- Manage store opening and closing procedures for the department, securing equipment and preparing the department for daily operations.
- Provide excellent customer service by actively assisting customers, resolving complaints, and ensuring a positive shopping experience.
- Resolve escalated customer inquiries and offer solutions to any issues that may arise.
- Hire and train staff, providing insight into product knowledge and customer service standards.
Inventory Management & Sales Strategization
- Lead the ordering and receiving of products, verifying quantities and inspecting product quality upon arrival.
- Organize newly arrived products in storage by following proper handling and storage methods.
- Manage inventory levels using computer systems, ensuring that stock levels meet customer demand while minimizing waste and shrinkage.
- Collaborate with Category Buyers to develop sales strategies, promotions, and marketing initiatives that drive sales and product awareness.
- Analyze sales reports and market trends to optimize product assortment.
Requirements
- Minimum 3 years of experience in grocery retail management with a focus on produce. Proven experience managing a team is required.
- Excellent leadership, communication, and problem-solving skills, with a strong background in merchandising and inventory management.
- In-depth knowledge of food safety regulations, including produce or grocery handling, storage, and quality control processes.
- A customer-oriented mindset with the ability to provide excellent service.
- Strong organizational skills needed to perform administrative tasks and maintain records.
- Proficient in Microsoft Office and Google Workplace.
- Demonstrate a strong work ethic by taking initiative and staying committed to company goals.
- Able to lift up to 40 lbs. on occasion.
- Possession of a valid Food Safe Certificate is strongly preferred.
This is a full-time position, training is provided to ensure the successful candidate is fully equipped to excel in the role. In addition to competitive compensation that reflects your experience and skills, we provide a robust benefits package. This includes life insurance, dental coverage, and extended health care. You will also have opportunities for professional growth within a dynamic and supportive team environment.
Job Type: Full-time
Pay: Up to $65,000.00 per year
Additional pay:
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
Ability to commute/relocate:
- Metro Vancouver Regional District, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- grocery store management: 3 years (required)
Licence/Certification:
- BC Food Safe Certificate (preferred)
Work Location: In person
