Department: Front Desk, Hampton Inn Ottawa
Position: Full Time Guest Service Agent
Hours: Must be flexible and available for Days, Nights, Weekend & Holidays
Shifts are between 6:45 am & 11 pm
Report to: Front Office Manager
Qualifications include but are not limited to:
- Must be bilingual
- Must have a minimum of 6-12 months customer service experience
- Willing to be scheduled as needed & as the need arises
- Comfortable with computers and phones.
- Must have the ability to express themselves diplomatically with staff and guests
- Must be able to work and communicate in a professional and ethical manner with colleagues assisting where necessary to achieve and maintain standards.
- Must demonstrate the ability to independently solve problems
- Must be able to work & concentrate in a high volume area
- Must be efficient, well organized and able to handle multiple tasks
- Possess a commitment to guest service
Starting Date: October 2023
All applications will be reviewed and only viable candidates will be scheduled for an interview.
Job Type: Full-time
Ability to commute/relocate:
- Ottawa, ON K1K 4S3: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2023-10-09
Expected start date: 2023-10-17
