Existing Vacancy
Overview:
As a Field Technician at Ridgeside Facility Services, you will play a vital role in providing efficient and reliable facility services to our clients. You will be responsible for performing a wide range of technical tasks related to facility maintenance, repairs, installations, and inspections. The position requires a strong technical aptitude, excellent problem-solving skills, and the ability to work independently in a fast-paced environment.
Reports to:
Operations Manager
Compensation:
$25-$35 per hour
Benefits/Perks:
- Access to a Health Spending Account
- 2% Employer contribution to an RRSP/DPSP program
- Year-round full-time employment (40+ hours per week)
- Paid training and career development opportunities
- Staff events and socializing activities
- Access to company vehicle and free Parking
Responsibilities:
General
- Follow instructions provided by management and supervisors.
- Uphold Ridgeside’s core values in all interactions and activities.
- Maintain Ridgeside’s strong client relationship and high quality standards.
- Complete projects in a timely manner.
- Demonstrate teamwork by communicating proactively and actively participating in problem-solving efforts.
Facility Maintenance and Repairs
- Conduct routine inspections, maintenance, and repairs of various systems and equipment within client facilities, including electrical, plumbing, HVAC, and general building maintenance.
- Respond promptly and effectively to service requests and work orders, ensuring timely resolution of issues to minimize disruptions to client operations.
- Troubleshoot and diagnose equipment malfunctions, identifying root causes and implementing appropriate corrective actions.
- Perform preventive maintenance tasks to ensure optimal performance and longevity of equipment.
Installations and Upgrades
- Assist in the installation, setup, and configuration of new equipment and systems, following technical specifications and safety guidelines.
- Collaborate with team members and contractors during equipment installations or upgrades, ensuring proper coordination and completion of projects.
- Test and verify the functionality of installed equipment, conducting necessary adjustments or calibrations as required.
Documentation and Reporting
- Maintain accurate records of all maintenance activities, repairs, inspections, and service requests using digital systems or paper-based documentation.
- Complete detailed service reports, outlining the scope of work performed, parts used, and any additional recommendations or observations.
- Provide regular updates to supervisors and managers regarding job status, challenges faced, and any exceptional incidents or delays encountered.
Safety and Compliance
- Adhere to all safety regulations, industry standards, and company policies while performing duties.
- Identify potential safety hazards or risks within client facilities and promptly report them to the appropriate personnel.
- Ensure compliance with applicable codes, regulations, and quality standards in all maintenance and repair activities.
- Safely complete projects involving hazardous materials or conditions by using appropriate PPE and strictly adhering to OHSA, WHMIS, and all other applicable safety regulations.
Customer Service and Communication
- Interact professionally with clients, understanding their requirements, and addressing their concerns.
- Provide technical guidance and assistance to clients, explaining complex concepts in a clear and concise manner.
- Maintain a customer-centric approach, striving to exceed client expectations through efficient and quality service delivery.
Requirements:
- High school diploma or equivalent; additional technical certifications or vocational training is a plus.
- Available to respond to urgent client requests and work occasional hours outside of the regular weekly schedule.
- Proven experience as a field technician or similar role in facility services, building maintenance, or related industries.
- Solid knowledge of maintenance, repair, and installation procedures for various facility systems, including electrical, plumbing, HVAC, and general building maintenance.
- Proficiency in using hand and power tools, diagnostic equipment, and technology-based maintenance systems.
- Strong problem-solving skills with the ability to analyze issues, identify solutions, and implement effective repairs or upgrades.
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients and team members.
- Ability to work independently, prioritize tasks, and manage time effectively in a dynamic work environment.
- Valid driver's license and the ability to travel to client sites as required.
Working Conditions:
- Employees may be required to work in a range of weather conditions, from mild to very hot or cold, including hot days, icy conditions, and stormy weather.
- In all seasons, employees must be prepared to work in rainy conditions and bring appropriate protective gear, such as rain jackets.
- Employees may be required to work at heights, perform hot work, conduct energized electrical work, or carry out other permit-required activities. In these situations, appropriate PPE, training, and instructions will be provided in accordance with OHSA, WHMIS and other applicable regulations.
- Employees may also occasionally be exposed to chemicals or other hazardous materials. Appropriate PPE, training, and instructions will be provided as required under OHSA, WHMIS, and other applicable regulations and standards.
Physical Requirements:
Strength Guidelines
- Can expect to be asked to lift up to 50 lbs.
Motion Parameters
- Employees can expect to be on their feet for long periods of time.
- The job requires walking, bending, climbing, and repetitive lifting.
Please note that the above job description is a general overview and responsibilities may vary based on specific client requirements and projects.
Ridgeside Facility Services is proud to be an equal opportunity employer. Please contact [email protected], or call 343-309-5449, if you require accommodation during the hiring process.
AI has been used to format and edit this document, and for no other use.
Pay: $25.00-$35.00 per hour
Work Location: In person
