Date: May 14, 2021
Location: Waterloo, CA
Company: Wilfrid Laurier University
Department: Office of the VP Teaching&Learning
Job Type: Limited Term
Full-time/Part-time: Full Time (>=1249 hrs/year)
Reports to: Associate Director, eLearning
Employee Group: WLUSA
Application Deadline: May 24, 2021
Requisition ID: 1315
Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.
Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.
The Coordinator, Teaching and Learning plays a key role in coordinating the administrative functions of the eLearning and Educational Development units in Teaching, Learning, and Development. The coordinator liaises between different areas of the larger unit, and with other university departments to distribute and collect contracts, report on online course development activity, manage registration of programming, and organize other intra and inter-departmental activities. This role is also responsible for financial activities related to the eLearning budget, including pCard reporting, and monitoring budget activity to ensure accuracy.
This role supports the instructional design team by coordinating copyright clearance via the library, inputting image and media information into the ARES system and tracking requests to ensure they are completed in time for courses to be offered. Additionally, the coordinator will support the instructional design team by providing support in reviewing and finalizing lessons.
This role also supports the Educational Development team by managing the organization and delivery of graduate and undergraduate teaching development programming. Coordinating student teaching developers, scheduling programming, and ensuring accurate spreadsheets of certificate attendance and completion are kept.
It is essential that the Administrator have excellent communication, interpersonal, self-management, and problem-solving skills. The incumbent will be required to develop and maintain relationships in a complex working environment. The incumbent must also be able to work in a team environment and have a keen interest in the role of educational technologies in teaching and learning.
This position has a university-wide mandate and is based at the Waterloo Campus. The incumbent provides subject matter expertise to all campuses, requiring regular interpersonal interactions and collaboration with departments at the Waterloo Campus, the Brantford Campus, and external partners. Special attention is given to ensure equitable service delivery across all locations.
Gathering information from instructional design team to determine status of the progress for online courses developments
Sending bi-weekly reports to senior administrative officers to report on course status, and advise when payments to course authors and advisors should be made
Sending out and tracking course author contracts for new developments, ensuring all signatures are received and completed contracts are sent to the SAOs
Liaising with payroll regarding payments to course authors and advisors for online course developments
Arranging scheduling and registration for eLearning technologies training, including room bookings, follow-up emails, etc.
Coordinating meetings and other events to support the eLearning team
Liaise with T&L Administrator to facilitate payments for staff activities, reconcile credit cards and handle financial activities related to staff training and development (license renewals, conference registration, etc.)
Instructional Design Support
Reviewing and updating lessons as requested by IDs for consistency in instruction for activities
Supporting copyright clearance by liaising with the library to obtain clearance for images and media being used in online courses
Following up on materials submitted to the library to ensure movement through the process is continuous
Reading lessons from the perspective of a learner to identify areas where more clarity would support learning, and reduce inconsistencies and confusion presented by the content
Proofreading online lessons for grammatical, spelling or syntax errors to ensure clarity of intent
Reviewing images to ensure they are clearly labelled and include appropriate ALT Text to meet AODA compliance requirements
Reviewing links to ensure they are still functional and appropriate named, and search out appropriate alternatives to recommend if not.
Student Teaching Development
Oversees the day-to-day workload of 6-10 graduate and undergraduate student developers.
Coordinates professional development programming for Laurier students such as, but not limited to, conferences, workshops, events, teaching certificates, and meetings across all Laurier campuses, in consultation with the Educational Developer responsible for Student Programming, other Laurier departments, and external event partners such as the Students’ Union and Graduate Students’ Association.
Oversees the planning and implementation of program and event logistics (e.g., online registration, catering, room bookings, media, and promotional materials, reporting).
Provides on-site program and event co-ordination (e.g., registration/check-in, volunteer co-ordination, troubleshooting).
Makes recommendations regarding the format, content, and delivery of events and programming based on educational research, participant feedback, and program evaluations.
Supports the Student Teaching Development Team in the design of promotional and resource materials for student programming, events, and services, using a variety of software programs.
Develops and maintains the Develop Your Teaching website.
Liaises/establishes collegial working relationships with Teaching and Learning staff, Laurier departments, individual community members, and external partners.
Serves as the unit’s point of contact for inquiries about relevant student programming, services, and events.
Creates and maintains participant databases, registration systems, and web presence associated with Student Programming operations; supports the work of Graduate Teaching Developers in conjunction with the Educational Developer responsible for Student Programming.
Maintains office files, promotional materials, and program resources.
Monitors and orders program/event supplies.
Prepares documents and reports in support of student teaching development activities.
Undergraduate degree in education, educational technologies or a related field
Minimum 2 years experience working in a post-secondary environment with various stakeholders
Knowledge and understanding of the administration of the online course development process
Independent judgement and initiative with proven abilities in problem resolution
Exceptional written and verbal communication, professional and interpersonal skills, initiative, and the ability to work independently as well as in a team environment
Strong organizational and self-management skills, including time-management and the ability to prioritize, multi-task, and attend to detail
A client-oriented approach to practice – specifically faculty, professional staff and students
Demonstrated ability to problem solve, mediate situations/people, facilitate collaborative processes
Proficient in the use of Microsoft Office Suite, Adobe Acrobat, Banner, Cognos (or other like reporting systems)
Position Grade: SH-06
Rate of Pay: $29.50 - $34.70
Hours of Work:
This is a full-time, limited term position with an anticipated end date of November 5, 2021. The normal hours of work are 8:30 am to 4:30 pm, Monday to Friday.
Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.
Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at careers.wlu.ca/content/How-to-Apply-/
Should you be interested in learning more about this opportunity, please visit www.wlu.ca/careers for additional information and the online application system. All applications must be submitted online. Please note, a CV and letter of introduction will be required in electronic form.