Relationship Manager
Meridian Credit Union
Ottawa, ON
Purpose of the Job:
This permanent full-time position will be responsible for the overall management and growth of a portfolio of accounts of mid-size and moderate complexity with diversified members with lending needs. The size of the portfolio managed will depend on the number, type and complexity of the accounts in the portfolio and will involve the annual review of the risk and profitability of each member’s account; monitoring of problem accounts and development of plans to minimize risk. This position analyses financial statements, evaluates security, and establishes loan terms and interest rates. This position is also responsible, within established limits, for the analysis and recommendation of Commercial Credit Applications.

You are a professional who understands the importance of building and nurturing relationships in the community and with Meridian Members. You will seek to grow the size and profitability of the commercial book while minimizing loan risk and maximizing product penetration. You enjoy a fast-paced exciting environment with a commitment to achieving results.

The successful candidate will have experience and expertise in managing medium to large real estate & Construction Financing, lending in Hospitality industry and General Industry (working capital financing). This person will be responsible to generate medium to large related credits within the CBC.

Key Responsibilities:
Manages and grows a profitable commercial financing portfolio of diversified Commercial business members.
Structures, negotiates and documents credit and cash management arrangements outlining loan terms and conditions relative to risk, needs of borrower and cost of administration ensuring an appropriate return to the Credit Union.
Demonstrates a well-developed understanding and solid analytical skills in the areas of balance sheets, cash flow mechanics, and business plans presented by Members.
Exhibits strong general business acumen coupled with the ability to develop a comprehensive finance package structured exclusively to meet the member’s credit and non-credit needs.
Actively monitors and manages the profitability of Meridian’s relationship with a member in order to retain and maintain business.
Keeps abreast of changes within diverse industry sectors and proactively identifies opportunities to improve the growth and development of the assigned portfolio by analysing member needs, trends, and competitor offerings.
Independently generates credit and deposit opportunities in assigned region through cultivation of prospects, calling on referral resources, and networking with centres of influence.
Proactively develops and maintains a sales plan that includes outbound calling and marketing efforts and cross selling of Meridian’s products and services in order to position Meridian and the Senior Relationship Manager as the COI.
Minimizes loan risks through diligent, timely and proactive annual financial reviews and ongoing monitoring of changing economic/marketplace influences and applicable industry trends/data. Effectively manages loan risks, develops risk issues and adjusts to the changing credit needs to restructure deals and minimize losses.
Conducts extensive due diligence and prepares credit submissions in accordance with the company’s standards and procedures and presents them to the Director, Commercial Services.
Focus on the highest quality Member service, ensuring alignment with overall Meridian and Commercial goals and objectives.
Mentors and coaches less experienced Commercial Services colleagues through collaborative teamwork and provides advice in regards to account management and credit structuring.
Actively participate in Company and Community events and activities while demonstrating Meridian Values.

Knowledge, Skills and Experience:
University Degree in Business or Finance or related discipline or an equivalent combination of education and experience.
Minimum two to five years of progressive commercial lending experience in sales/service and managing a diverse portfolio in commercial banking environment or like field.
Proven experience and expertise in structuring, managing and servicing medium to large real estate and construction financing deals will be a definite advantage.
Advanced knowledge of business lending policies, complex procedures, techniques and documentation requirements
Advanced knowledge of statutory guidelines and regulations governing business lending
Extensive credit and non-credit product knowledge with a desire to enhance the level and breadth of this knowledge base on an on-going basis.
Strong, proven, origination, business development, relationship building and portfolio management skills
In depth knowledge of accounting policies and procedures
Effective knowledge of banking systems and personal computer applications
Advanced understanding of credit risk
Advanced credit structuring and underwriting skills
Strong negotiation skills
Excellent communication and presentation skills (both verbally and in writing)
Ability to work independently with confidence and strong commitment to Member service

Experience the Difference!

Thank you for your interest in Meridian Credit Union. Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Meridian is committed to providing accommodations for people with disabilities. Should you require an accommodation, we will partner with you to meet your needs.