Operations
Office Night Phillippines
Qualification : Proven management and relationship management experience at a senior strategic level.
Shift: Night
Work Mode: Office
Experience Required:
- Extensive experience managing operational customer service teams.
- Established track record of exceeding KPIs, SLAs, and quality targets.
Skills:
- Strategic planning and customer focus
- MI/BI analysis and recommendations
- Leadership and people management
- Relationship building and stakeholder management
- Excellent communication and negotiation skills