QA Supervisor
The Hillman Group
Toronto, ON
Who We Are & What We Do

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products.
The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.



The Quality Assurance Supervisor is responsible for overseeing the work flow of Quality Technicians. Ensuring timely and effective implementation of all company policy, ISO procedures and activities involved in assuring products received are incompliance with Hillman Canada requirements. He or She should have good communication skills, coaching skills, problem solving skills and able to work in a fast paced environment. The supervisor should be familiar with in-bound inspection, in-process inspection and out-bound inspection processes. He or She should be familiar with using instruments such as Radio Frequency (RF) Gun or Scanner, Cubiscan Dimensioning & Weighing System, Calipers, Profile Projector, Rockwell Hardness Tester, Torque Wrenches, Plug Gages, Ring Gages, Must have good computer skills and knowledge of Microsoft Suite. The Quality Assurance Supervisor works directly with the Quality Assurance Manager in order to ensure all quality and company requirements are followed.

Essential Functions:
  • Supervise and coach Quality Assurance Technicians
  • Review Non-Conforming Report (NCR) for accuracy and forward to responsible Department Leader for disposition and corrective action.
  • Review Supplier Corrective Action Report (SCAR) for accuracy and forward to supplier for disposition and response.
  • Assist with investigating issues to determine the root cause and initiate corrective action when necessary.
  • Liaise with Department Leaders to resolve issues.
  • Assist with reviewing QA Hold report weekly and disposition of items.
  • Assist in establishing systems and procedures as required to ensure continuous improvement with meeting company goals.
  • Attend and participate in all appropriate meetings.
  • Create and monitor KPI monthly and submit to Quality Manager.
  • Assist with ensuring that all aspects of our ISO 9001 Quality Standard implemented are being followed.
  • Prepare and issue Quality Alerts.
  • Performs Tensile, Proof-load and Hardness Tests.
  • Assist with measuring products using Calipers, Micrometers, Profile Projector and Micro-Vu measuring system.
  • Assist with testing products using Torque Wrenches.
  • Assist with ensuring calibration of all gages and equipment.
  • Organize and maintain record keeping, electronically and hardcopy as required.
  • Performs internal audits.
  • Cross train in the event of an absent QA Staff.
  • Performs other tasks as assigned by management.
  • Complies with Hillman Canada policies, procedures and safety rules.
  • Support and follow the health and safety program.
  • College Diploma or higher.
  • Engineering certification would be an asset.
  • Must be able to effectively communicate, be a self-starter and handle difficult reporting situations.
  • Ability to adapt to changing organizational and operational needs.
  • Must be able to read drawings and Artwork.
  • Computer skills need to be exceptional specifically Microsoft Office Suite.
  • Warehouse Management System (WMS) and JD Edwards Enterprise One (E1) would be an asset.
  • 3-5 Years in a Supervisory role in a Distribution, Manufacturing or Testing Environment.
  • Highly motivated individual with a desire to advance in their role.
If you are interested in joining a fun and collaborative work environment, apply today!

We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.

The Hillman Group Canada ULC
900 Passmore Ave., Scarborough, ON M1X 0A1 Tel: (416) 694-3351