Trusted Comfort Advisor (Sales Advisor)
Rhyno’s has a successful 50-year track-record in Heating, Ventilation, Air-conditioning, Refrigeration and Electrical.
Rhyno’s focus is to deliver high quality customer service to our residential and commercial customers across our region. From one day installations to multi-phase construction projects, our experienced team is dedicated to ensuring every solution matches our customer needs.
Rhyno’s is looking for a full-time Electrical Estimator to join our team! The Electrical Estimator will spend time in the office and on the road, in the community, and they know what it means to put the customer first. The company counts on the Electrical Estimator to build strong relationships with the customers and to offer the right solutions to solve the customer’s needs. They are expected to represent the company professionally, to educate customers on all the products & services the company offers, to have integrity with their word, and to reliably deliver quality work.
This is an excellent career opportunity for a very personable and energetic person who has the temperament to diplomatically deal with both customers and internal team members in getting the job done.
Responsibilities
- Identify customers’ needs and what they value to develop robust solutions for them.
- Provide proposals/quotes to customers in a timely manner.
- Respond to customer requests & resolve customer issues.
- Manage communication channels to ensure customers receive prompt, professional responses.
- Update and maintain the CRM at all times to ensure a seamless customer experience.
- Be professional and establish customer rapport, encouraging repeat business and promoting the brand while provide a high level of customer service.
- Work with Sales & Service Manager to identify potential opportunities in our region.
- Communicate the Rhyno's brand value with potential customers.
Skills & Qualifications
- Previous experience in Electrical field or Operations preferred
- In-depth knowledge of products and their technical applications strongly recommended
- Superior customer service skills & ability to build lasting relationships with clients in residential sector
- Effective CRM use to enhance overall customer experience and sales process efficiency
- Ability to build trust and demonstrate empathy
- Excellent spoken, written, and visual presentation skills
- Excellent interpersonal, stress management, time management & decision-making skills
- Ability to prioritize, multi-task and have effective organizational skills
- Attention to detail and high level of accuracy
- Must be able to solve problems and have an attention for being solutions focused
- Strong team player with the ability to build relationships across the organization to protect our healthy workplace culture
- Ability to work independently and be a self-starter
- Highly motivated, flexible and positive attitude
- Possess cultural awareness and sensitivity
- A personality that blends well with a fast-paced, goal-driven environment
- Demonstrate sound work ethics
- Must have valid driver’s license and be willing to travel
Job Types: Permanent, Full-time
Pay: $50,000.00-$80,000.00 per year
Benefits:
- Company car
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Vision care
