Senior Technical Writer
The Devon Group
Ottawa, ON
Heather McKendry at (613)567-2281
A Senior Technical Writer with over 16 years experience in the technical writing, publishing and business fields, this consultant has been involved in all aspects of the publishing and documentation management process, in various public sector departments as well as high technology firms (telecommunications, hardware and software). Her technical writing experience includes documentation, online documentation, web design and content, training, analysis, testing and project management. She has used RoboHelp, Framemaker, Clearcase, MS Project, Doc-to-Help amongst many other tools.