Centennial Carstar Moncton is looking for an organized, motivated individual to join our team as Customer Service Representative!
NOW HIRING: Customer Service Representative
LOCATION: Centennial Carstar Moncton, Moncton, New Brunswick
HOURS: Full time, 40 hours per week. Monday - Friday, 8:00am - 5:00pm
WAGES: $18.00 - $23.00 per hour + benefits. (Negotiable based on experience)
BUILD YOUR CAREER WITH US
At Centennial Auto Group, we believe every great customer experience starts with a friendly face and a helpful attitude. We're looking for a Customer Service Representative to join our team and be the first point of contact for our customers, helping make every interaction smooth, welcoming, and stress-free. We offer:
Company matching RRSP program
Group health, dental, and insurance benefits
Professional training and development opportunities
Employee discounts
Career growth opportunities within our organization
A collaborative workplace culture built on respect, teamwork, and customer care
THE PERFECT FIT
You genuinely enjoy helping people and creating positive customer experiences. You are friendly, organized, and able to stay calm and professional in a fast-paced environment where priorities can change throughout the day.
You communicate confidently, enjoy solving problems, and take pride in making customers feel welcome. You understand that the small details make a big difference.
Most importantly, you are dependable, team-oriented, and committed to providing service that leaves a lasting positive impression.
YOU WILL BE RESPONSIBLE FOR
Be the face of Carstar Moncton, greeting every customer with a friendly smile and professional care
Manage incoming inquiries and phone calls with efficiency and a helpful attitude
Managing rental reservations, vehicle pick-ups, returns, and payment processing
Explaining rental options, policies, and vehicle features
Act as a key liaison between customers and insurance companies to provide timely repair updates
Shuttle customers, and run errands as required.
Support the shop team by managing administrative tasks, invoices, and sublet coordination
Proactively solve problems to ensure a stress-free experience for every visitor
Take pride in maintaining a clean, welcoming, and organized reception environment
QUALIFICATIONS & SKILLS
Strong customer service and communication skills
Friendly, professional, and positive attitude
Excellent organizational and multitasking abilities
Comfortable using computers and learning new software
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Previous customer service or administrative experience is considered an asset
Valid Canadian driver's license required.
SUCCESS IN THIS ROLE LOOKS LIKE
Customers consistently receive friendly, professional, and efficient service
Rental reservations and transactions are completed accurately and on time
Customers feel informed and supported throughout the repair process
Administrative records are accurate and well organized
Customers leave with a positive impression and confidently choose Centennial again
Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 47-year track record of success. Join our team and be part of our growth story as we operate six vehicle dealerships, twelve collision centers, and two powersports stores across PEI, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.
We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.
