Quinte Health Care (QHC), located in south/central Ontario, is an integrated system of hospitals working with our partners to provide exceptional care. Our four hospitals: Belleville General Hospital, Trenton Memorial Hospital, Prince Edward County Memorial Hospital and North Hastings Hospital, offer high-quality, comprehensive health services to nearly 200,000 people throughout the region.
With fantastic restaurants, a thriving arts and culture scene, and more than 40 wineries, the Quinte region is an excellent place to live. The array of parks, picturesque beaches, golf courses, and waterfront trails, provide plenty of opportunity for outdoor adventure. This dynamic, growing community offers affordable housing in both urban and rural settings and is an easy commute to larger centres such as Toronto, Kingston, Ottawa and Montreal. Visit www.bayofquinte.ca to learn more about the region.
QHC’s vision is to provide exceptional and compassionate care and to be valued by our communities and inspired by the people we serve. We strive to enhance the quality and safety of care, create an exceptional safety experience, provide effective care transitions, and be an exceptional workplace. In applying to any of our careers, all candidates will promote a safe environment by informing their manager of any relevant issues related to patients, families or staff and maintain a focus on patient and staff safety in all aspects of duties performed.
The Patient Care Lead is a unit-based clinical leader, who embodies the values of Quinte Health Care in ensuring that patient care delivery meets the mission and vision of the organization. The Patient Care Lead is accountable to the Patient Care Manager for the day to day provision of quality patient and family-centred care and monitoring clinical outcomes through appropriate delivery of patient care, and development and implementation of unit-based quality and process improvements through an interprofessional practice model. They will support mentorship for clinical staff in adherence to clinical standards and policies and facilitate an interprofessional practice environment through coaching and "just in time" learning. They will be a resource to patients, families and staff, and facilitate staff learning and mentorship including quality and performance improvement.
- Graduate of a diploma or degree nursing program and hold a current Certificate of Registration with the College of Nurses of Ontario
- Minimum of 3 years clinical experience in an acute care setting.
- Current certification in ACLS, or at a minimum BLSC or CPR. You will be asked to provide a copy of your valid certificate at the time of hire/transfer.
- Excellent leadership capabilities including the demonstrated ability to role model, preceptor/mentor, participation and lead in unit activities ( in-charge role, staff meetings, huddles, bullet rounds, corporate bed scrums, in-services, quality-related activities, related committees), team approach and professional and positive attitude
- Demonstrates ability to utilize critical thinking skills, decisive judgement and ability to work with minimal supervision in a fast-paced environment that requires problem solving, organization and prioritization with focus on patient flow and process improvement.
- Superior interpersonal, conflict resolution, negotiation and change management skills
- Experience in bed management, utilization management and discharge planning to facilitate seamless transition from hospital to home.
- Demonstrates an excellent attendance record
- Demonstrates excellent communication and interpersonal skills
- Demonstrates basic computer skills and willingness to learn
- Exhibits the personal qualities of integrity, courage, consistency, humility, fairness, vision, energy and a positive outlook
- Completion of Coronary Care 1 or equivalent (eg. previous Cardio Concepts QHC) or willing to register to an eligible course within 60 days and completion within 6 months of commencement of position (or mutually agreed upon dates).
- Demonstrates active ongoing learning
- Baccalaureate degree
- Physical Assessment Course
- Leadership Courses
- AIDET Training
- Knowledge of strategies for process improvement/change management
- Lean Training or commitment to complete
- Crucial Conversations course completed
- LEADS training or commitment to complete
- Function as an expert practitioner who provides for the clinical needs of patients either directly or as a resource by providing consultation or advice indirectly to support staff in the provision of safe and therapeutic patient and family-centred care
- Collaborates and participates within the departmental/program team on quality improvement and safety initiatives and staff development activities by assisting in evaluating patient care outcomes and staff performance in achieving these outcomes
- Participates in the effective and efficient functioning and evaluation of the unit in collaboration with the inter-professional care team and community partners and is a resource in developing, implementing and evaluating outcomes of clinical protocols, pathways and pertinent quality patient care indicators. Manages patient flow and timely access to care (eg. Surge capacity, bottlenecks, constraints, bed utilization, transfers) Promotes optimal allocation of human and environmental resources
- Adheres to supervisor responsibilities as set out in the Occupational Health & Safety Act and hospital safety policies
- Promote collaborative and cohesive team relationships and effective communication amongst interprofessional team members and acts as liaison with other departments to problem solve and ensure effective communication flow
- Demonstrates coaching, role modeling, and mentoring through formal and informal opportunities
- Strives to improve self-development through active ongoing learning
- Demonstrates incorporation of QHC's Mission, Vision, Values and Strategic Directions into daily work life
- Complete duties as assigned.
Quinte Health Care is an equal opportunity employer. We thank all interested candidates for their response, however, only those chosen for an interview will be contacted.
Quinte Health Care is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 for assistance.
Physical Demands Analysis
- Required Occasionally – lifting and carrying average weight 20 pounds and max 50, pushing/pulling average 10-15 pounds and max 30 pounds, patient assist approx. 100 pounds
- Required Constantly – standing
- Required Frequently – walking, bending/stooping
- Required Occasionally – sitting, twisting/turning, bending, crouching/squatting, kneeling
- Required Rarely – balancing, climbing
- Required Frequently – forward shoulder movements, gripping/grasping, pinching, neck, elbow, shoulder, wrist and back normal range of motion
- Required Occasionally – fine finger movements, shoulder movements (up/down)
- Required Rarely – foot action