About Us
The Dr. Sun Yat-Sen Classical Chinese Garden, located in Vancouver’s historic Chinatown, is a cultural landmark dedicated to sharing Chinese heritage, art, and philosophy through a living garden experience. We offer visitors an opportunity to connect with nature, history, and culture through guided interpretation, exhibitions, and public programming.
Position Overview
The Dr. Sun Yat-Sen Classical Chinese Garden is looking for customer-service oriented individuals who are energetic, enthusiastic and have excellent communication and interpersonal skills to join the team. The Visitor Services & Gift Shop Attendant plays a key role in creating a welcoming and engaging experience for all visitors. This position supports daily operations in both Visitor Services and the Garden Gift Shop.
Key Responsibilities
Visitor Services:
- Welcome and orient visitors to the Garden
- Provide customer service to Garden visitors with integrity, respect, and responsiveness.
- Provide information on history, exhibitions, and programs
- Assist with or lead guided tours
- Use a POS system to process admissions and transactions and respond to inquiries
- Support opening and closing procedures
- Assist with set-up and take-down of events, workshops, and programming
- Perform other duties as required
Gift Shop:
- Provide excellent customer service and product knowledge
- Process sales using POS system
- Maintain merchandising and shop presentation
- Restock and track inventory
- Assist with displays and seasonal product features
- Receive and organize deliveries
Qualifications
- Completion of high school diploma (Grade 12 or equivalent)
- Strong communication and interpersonal skills
- Excellent customer service, professional, takes initiative, demonstrate good judgement and reliable
- Ability to multitask in a fast-paced environment
- Interest in arts, culture, or history
- Basic computer/POS skills
- Retail or visitor services experience is an asset
Eligibility & Equity Statement
All youth ages 15 to 30 are welcome to apply and will be considered. As part of our Canada Summer Jobs funding agreement, we will prioritize applicants who face barriers to employment, including:
- Indigenous youth
- Racialized youth
- Black youth
- 2SLGBTQI+ youth
Canada Summer Jobs Eligibility Requirements
To be eligible, applicants must:
- Be between 15 and 30 years of age at the start of employment
- Be a Canadian citizen, permanent resident, or person with refugee protection status
- Have a valid Social Insurance Number and be legally entitled to work in Canada
International students are not eligible for this position.
Position Details
- 32 hours per week
- $18.25/hour
- Start Date: July 7, 2026
- End Date: August 29, 2026
How to Apply
PLEASE NOTE: No phone calls please.
Position Type: Contract Full-Time
Shift (typical): Wednesday - Sunday
Job posting deadline is June 24, 2026
Please submit your resume and cover letter to: [email protected]
Job Type: Fixed term contract
Contract length: 6 weeks
Pay: Up to $18.25 per hour
Work Location: In person
