Overview:
Mount Norquay is hiring energetic and customer-focused individuals to join our team as Tube Park Attendants for the upcoming winter season. This is a fun and dynamic outdoor role, perfect for those who love the mountains, enjoy interacting with people, and thrive in a fast-paced environment.
We are hiring for both full-time and part-time positions, with a variety of shifts available—including mornings, afternoons, evenings, and weekends.
Key Responsibilities:
- Provide a safe and enjoyable tubing experience for all guests
- Monitor and manage guest flow at the tube lanes and handle tubing equipment
- Communicate clearly with guests and co-workers to maintain safety and efficiency
- Deliver excellent customer service while assisting guests with questions or concerns
- Maintain clean and organized work areas
- Support team operations as needed during daily park setup and takedown
Qualifications:
- Strong communication and customer service skills
- Friendly, positive attitude and ability to work as part of a team
- Comfortable working outdoors in all weather conditions
- Physically fit and able to lift/move tubes and assist guests
- Prior experience in a guest-facing or outdoor role is an asset, but not required
Work Conditions & Physical Requirements:
- This role is based entirely outdoors and requires working in varying mountain weather
- Shifts include weekends, holidays, and evenings during peak periods
- Must be physically able to lift and carry tubing equipment and assist with snow removal as needed
Perks & Benefits:
- Free season pass to Mount Norquay, plus access to discounted SkiBig3 pass
- Discounted food and beverages at the resort
- Free ski or snowboard lessons
- Staff discounts on retail and rentals
- Limited staff accommodation available
- Quarterly performance-based raises
- Enjoy breathtaking mountain views and a close-knit team culture
Inclusion Statement:
Mount Norquay Ski Resort is committed to fostering a diverse, inclusive, and respectful work environment. We’re building a team as diverse as the runs on our mountain. We value the unique perspectives and experiences that come from people of diverse backgrounds . If you’re legally entitled to work in Canada and want to be part of a fun, supportive crew, we’d love to hear from you
If you require accommodation during the application or interview process, please contact us at [email protected].
Job Types: Full-time, Part-time, Seasonal
Pay: From $16.00 per hour
Benefits:
- Company events
- Discounted or free food
- On-site parking
- Store discount
Ability to commute/relocate:
- Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Location:
- Banff, AB T1L 1H1 (required)
Work Location: In person
