NATURE OF THE WORK
The principal and customary work of an employee in this class of employment consists in programming or modifying in-house applications,
managing networks, repairing complicated breakdowns for computer users and assisting computer analysts in the development and
implementation of systems. It also consists in assisting computer users in resolving hardware or software related issues, as well as installing
and configuring equipment and software.
He or she manages, installs and configures systems or oversees the installation of components according to the procedures he or she
establishes; tests, modifies and upgrades computer networks; develops and oversees the application of various procedures related to the use
of networks and equipment, particularly those concerning backup copies, destruction of obsolete files and equipment maintenance.
He or she acts as a resource person for the complicated breakdowns of equipment and software, particularly with regard to the installation and
configuration and, if need be, carries out installations and configurations.
He or she provides users with technical assistance, including pertinent information; as needed, makes service calls to repair equipment and
He or she may keep and update the inventory of hardware and software.
The employee in this class of employment programs or modifies applications using appropriate programming languages in order to meet the
specific needs of users; he or she tests software and programs and, if necessary, adapts them to ensure that they are compatible with existing
systems and that they meet the needs of users.
He or she drafts instructions for software and applications and participates in the training of users.
He or she formulates suggestions and recommendations concerning the purchase of computer equipment.
He or she may assist analysts in the analysis, development and implementation of computer systems, as needed.
He or she may oversee computer-related work.
He or she may be required to train less experienced technicians as well as coordinate the work of support staff in performing duties related to
the implementation of programs involving technical operations for which he or she is responsible.
He or she provides users with technical assistance and support (software and hardware), mostly from a distance.
If need be, he or she performs any other related duty.
Hold a Diploma of College Studies in Computer Science Technology or in Computer Science Technology in an appropriate specialty for the
class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.
- Ability to communicate in French and English (oral and written)
- Good customer service and troubleshooting skills; ability and interest to work with our students and staff
- Ability to prioritize and organize work
- Good knowledge of cloud environment (Google), Microsoft and Apple environments (hardware and software)
- Assets would include the knowledge of programming languages such as PHP, WORDPRESS, Power BI, MYSQL, MSSQL, HTML5 and Java
Script, as well as experience in the development and programming of mobile applications
- Basic networking skills
- Access to a vehicle and valid driver’s licence
35 hours (Monday to Friday)
As soon as possible
$21.35-$30.45 / per hour