Administrative Assistant
Toronto, ON
We’re on a mission to build the relationship-focused bank of the future and we’re looking for the passionate collaborators, innovators, advisors, and leaders who can get us there. Our distinct culture is built on a shared commitment to do what’s right for our clients, our people, and our communities, and we strive for excellence in everything we do. Because life at CIBC is not only what you do, but how you do it.

To learn more about CIBC, please visit

What You’ll Be Doing

As an Administrative Assistant to the Senior Director, IT Quality Assurance, you will be accountable for supporting the Senior Director in day to day activities to help facilitate the smooth operations of the portfolio. You are someone who is a skilled team players with an entrepreneurial spirit. You also thrive on great team collaboration and know how to move quickly.

How You’ll Succeed
Administrative Support - Calendar management, emails, telephone, event planning, minutes, and reports (frequently of a confidential, strategic and/or specialized nature). Briefing Senior Director before appointments or meetings with appropriate background information from computer information systems and/or files. Maintaining administrative procedures and processes for the Senior Director (e.g., preparing expense accounts and ensuring they are kept in good order, overseeing the ordering and maintenance of stationery supplies and equipment). Plan and book upcoming travel on behalf of the leader. Coordinate hiring approvals and setting up stations for new hires/people exiting the group.
Filing and Recording – Organize and maintain internal documents. Record meeting minutes for management and prepare meeting agendas. Team administration as required; HR/ServiceNow requests, completion of audit responsibilities, and maintenance of software licenses.
Process Improvements: Identify potential problems and make recommendations to the Portfolio Management team. Identify potential conflicts before they arise and work to bring them to resolution.
Who You Are

You can demonstrate experience and have excellent communications and interpersonal skills to interact with a wide range of individuals in a wide range of situations, which usually requires tact, diplomacy, and discretion. Able to liaise with all levels of the organization and to use strong network skills to achieve results and obtain information required. Able to adapt to changing priorities in a calm and professional manner.
You have strong technical skills: in Microsoft Office software applications (e.g., Excel, Word, PowerPoint, Outlook).
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training
Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan
What You Need to Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact
You need to be legally eligible to work in Canada at the location(s) specified above and, where applicable, must have a valid work or study permit