Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience with medical or dental offices, QuickBooks, and Google Workspace is highly desirable. The position offers an opportunity to contribute to a welcoming office atmosphere while supporting daily operations.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Manage appointment scheduling and coordinate with staff using office software such as Microsoft Office and Google Workspace
- Perform data entry tasks accurately, including filing, record keeping, and updating client information
- Handle administrative tasks such as filing, photocopying, and proofreading documents
- Deal with the insurance companies and do the billing accordingly.
- Assist with billing and bookkeeping using QuickBooks or similar accounting software
- Maintain a clean and organized front desk area
- Support office staff with clerical duties including typing, organizing files, and managing correspondence
- Provide excellent customer support by addressing inquiries and resolving issues efficiently
Qualifications
- Proven experience in an office environment, preferably in medical or dental settings
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry
- Familiarity with QuickBooks or bookkeeping software is a plus
- Excellent organizational skills with keen attention to detail
- Exceptional phone etiquette and customer service skills for handling front desk responsibilities and multi-line phone systems
- Clerical experience including filing, proofreading, and administrative support
- Ability to work independently while managing multiple priorities effectively
- Prior experience in medical or dental offices is preferred but not required; relevant experience in customer service or administrative roles is acceptable
- Strong typing skills with high accuracy and speed
- Keep front desk area clean.
This role is vital to maintaining smooth daily operations within our office environment. We value professionalism, efficiency, and a friendly demeanor in our team members.
Pay: $22.00-$24.00 per hour
Benefits:
Work Location: In person
