Job Summary
The Hotel Maintenance Technician is responsible for maintaining the physical functionality, safety, and aesthetic appeal of the hotel property. This role ensures that all guest rooms, public areas, back-of-house spaces, and building systems operate seamlessly to maximize guest satisfaction. The ideal candidate is a proactive problem solver with broad handyman skills across plumbing, electrical, and HVAC systems.
Core Responsibilities
- Guest Room Repairs: Troubleshoot and resolve room deficiencies reported by guests or housekeeping, including fixing furniture, lighting fixtures, leaky faucets, smart TVs, and door locks.
- Preventative Maintenance: Execute the hotel’s routine preventative maintenance schedule for rooms, PTAC/HVAC units, and major kitchen or laundry appliances.
- System Monitoring: Perform daily property walks to inspect mechanical systems, exterior lighting, and safety infrastructure.
- Facility Aesthetics: Carry out general carpentry, drywall patching, caulking, and detail-oriented painting or wallpaper touch-ups.
- Pool & Spa Upkeep: Test, log, and balance water chemicals daily while maintaining pumps, filters, and safety signage (for properties with water amenities).
- Grounds Maintenance: Keep exterior perimeters clean by removing trash, maintaining basic landscaping, and handling seasonal needs like snow removal or winterization.
- Safety Compliance: Inspect and test, emergency exits, and emergency lighting to guarantee full compliance with local safety codes.
- Vendor Coordination: Escort and assist specialized third-party contractors for major repairs or certified inspections.
Required Qualifications & Skills
- Experience: Minimum of [1–3] years in commercial property maintenance, facility management, or a related trade. Prior hotel experience is highly desired.
- Technical Aptitude: Functional, baseline knowledge of basic plumbing, minor electrical troubleshooting, carpentry, and HVAC systems.
- Tool Proficiency: Skilled in using standard hand tools, power tools, and electrical diagnostic meters safely.
- Communication: Strong verbal skills to interact politely with guests, team members, and management.
- Problem Solving: Ability to diagnose equipment malfunctions and perform quick, effective repairs under minimal supervision.
- Tech Literacy: Ability to use smartphones or tablets to track digital work orders and schedule routines.
Physical Requirements
- Ability to stand and walk for extended periods, frequently logging up to 10,000+ steps per day.
- Ability to lift, push, and pull items weighing up to 50 pounds independently.
- Comfortable bending, kneeling, climbing ladders, and working in tight or confined spaces.
- Willingness to work in varying weather conditions (indoor heat or outdoor cold).
Work Schedule Expectation
- Open availability to work flexible shifts, including mornings, evenings, weekends, and select holidays.
- Participation in a rotating on-call schedule to respond swiftly to after-hours property emergencies.
Pay: From $26.92 per hour
Benefits:
- Company events
- Employee assistance program
- Extended health care
- On-site parking
Experience:
- hotel maintenance: 1 year (preferred)
Work Location: In person