Facilities Manager Hands-on (Full-time)
(Experience in maintenance, management and overseeing contract workers and employees and Handyman skills )
Who We Are:
A historic past. A vibrant future.
For the past 150 years the Toronto Lawn Tennis Club has built its reputation as the premier tennis club in Canada. We are home to high caliber tennis, all around athletics, unrivaled private club dinning and activities for the whole family.
Who We Are Looking For:
The Toronto Lawn Tennis Club, in Rosedale, is a private multi-racquet, fitness, wellness, dining, and social club, with a strong foundation in excellence, located near transportation with a dynamic and vibrant culture, is recruiting for a Facilities Manager with experience in hands-on facility maintenance, managing people, operations, systems, and infrastructure. We are seeking an individual who is a player and a coach, who is highly organized, has great energy, enthusiasm, and a love for hospitality to be part of our friendly and diverse team.
The Facilities Manager is integral to the overall maintenance and operations of the Club and acts as the point person for ensuring a cohesive environment, bringing together all areas of Clubhouse operations by liaising with various departments, staff, and relevant contractors. The incumbent is responsible for maintaining operating budgets, allocating resources, completing and/or arranging maintenance repairs, maintaining standards of cleanliness, providing members with a top-tier experience and service, and ensuring the health and safety of members, guests, and staff.
Hours of Work
· 40 hours per week, typically, Mon-Fri, 7:00am-3:00pm with flexibility required
· During peak season hours may be based on club and social operating calendars
· Overtime, weekends, evenings, and statutory holidays may be required
· 24-hour on-call for emergencies.
Total Compensation Package
Approximate value per year
Your annual salary range $63,000 - $72,000
Your total compensation package is up to $103,469 including:
Total Compensation Package
Approximate value per year
Your annual salary up to $72,000
Group Health benefit, which covers medical, prescription, dental and much more
up to $5,500
You can also participate in our RRSP program, where The Club will match your contribution up to 5%. up to $3,600
The Club is also offering you 2 weeks of paid vacation per year up to $2,791
You may also take advantage of our Fitness Reimbursement Plan where the Club will reimburse up to $60.00 of your health club membership up to $720
The Club is also offering an additional benefit of paid 30 minute lunch break and two 15 minute coffee breaks a day up to $8,931
You are also eligible for 9 paid sick days a year up to $2,492
You may also choose any item from the Staff Menu, coffee, teas, fountain soft drinks and soups, which are provided to all employees as a part of TLTC Staff Meal Benefits Plan up to $1,935
Your maximum performance based bonus is equal to 5% of your annual salary up to $3,600
Your career development fund that has been designed to reimburse any webinars, seminars, classes or courses that will help advance your career at the Club up to $1,000
Phone reimbursement plan up too $600
Your total compensation package including your salary the benefits offered by the Club is up to $103,469 per year
Experience:
- Minimum 5 years' experience as facilities or project manager in similar sized operation. Experience in the club industry an asset.
- Good working knowledge of HVAC systems, plumbing, electrical, carpentry and minor repairs.
- Maintenance experience and familiarity with building systems, building upkeep, structural issues, and grounds maintenance.
- Good knowledge of Fire Safety Systems.
- Able to troubleshoot and resolve issues in a timely manner.
- Experience in tennis court maintenance is considered a strong asset.
- Experience in reading and interpreting blueprints, building drawings, fire, and building codes.
- Minimum 3 years’ experience in managing and supervising employees. Excellent leadership skills. Ability to manage, supervise, and direct staff in a demanding and competing priorities environment.
- Project management experience (managing scope, time, cost, quality, contracts, materials, and risks).
- Business savvy with a solid understanding of financials. Ability to develop and maintain operating and capital budgets and inventory controls.
- Experience designing, implementing, and managing preventative maintenance programs.
- Handy work skills such as painting, plumbing, small repairs, and carpentry an asset. Skilled in using a variety of equipment and tools.
- Landscaping experience is an asset.
- Understanding of environmental sustainability an asset.
- Good understanding of IT infrastructure, systems, and electronics an asset. Communication & Organizational Skills
- Strong oral, written, and presentation communication skills.
- Strong organizational skills with the ability to multi-task to meet conflicting demands.
- Effective communication skills – listening, understanding, and responding.
Certifications & Software
- WHMIS
- OHSA for Supervisors
- JHSC Certification
- First-Aid, CPR, & AED
- Up-to-date trade license and maintains certification
- Excellent knowledge of computer software systems such as Microsoft Word, Excel, PowerPoint, and HVAC.
- Working at heights certification an asset
- Valid drivers license
Health and Safety
- Working knowledge of the Occupational Health & Safety Act and Regulations including Working at Heights, WSIB requirements, duties and responsibilities of a supervisor and Joint Health and Safety Committee, and WHIMIS.
- Experience in designing, implementing, and managing employee health and safety programs and procedures as it relates to the facilities department.
Core Competencies
Calm, clear and concise communicator, coach and mentor, collaborator, cooperative, courteous, delegator, dependable and reliable, ethical, excellent judgment, integrity, motivator, negotiator, organized, problem solver, professional, team worker, technically savvy, and fiscally responsible.
Education
- Trades license or bachelor’s degree/college diploma in construction, engineering or related field, or equivalent combination of education, training and experience in facilities maintenance, project/construction management, or operations management.
- Certification in Facilities Management and/or licensed trade or professional designation preferred.
- Electrician or Plumbing license, Building Automation Systems (BAS), or Refrigeration Class B certification considered an asset.
Who You Are:.
You should be adaptable, self-motivated, and creative problem solver who can manage and coordinate all work related to facilities management at the Club. The Facilities Manager follows the guidelines of the Club’s mission and vision statements and lives and promotes the values of the Club and its DEI Policy. The Facilities Manager is someone who wants to be part of an amazing team and contributes to a culture of pride and fosters pride in their team to ensure that standards are met, and the needs of members and guests, are consistently met. The incumbent approaches member complaints in a timely manner and with a “member-first” attitude.
Candidates should be reliable, hard-working, highly organized with strong follow-up, reporting, and time management skills. The individual should also be self-motivated, takes initiative, can problem solve and get work done quickly under low supervision. Reliability and punctuality is also critical.
The Facilities Manager has a collaborative and communicative approach, develops, and maintains interpersonal relationships between all workplace stakeholders. The role requires someone who can be a player/coach. Stepping in to repair, replace, and maintain Club areas independently, and as a leader who provides hands-on supervision, directing, training, mentoring, and coaching of direct reports.
This work can involve carrying heavy equipment from time to time. Experience in maintenance, management and overseeing contract workers is required.
What A Typical Day Looks Like:
- Manage the Club’s inside maintenance team, overseeing the daily operations of the Locker Room and Housekeeping attendants.
- Ensure all areas of the Club are clean, well maintained, safe and in good working condition.
- Perform a variety of small tasks for the maintenance and repair of the Clubhouse, including but not limited to: carpentry, painting, minor plumbing, electrical, etc.
- Conduct and oversee the installation, preventative maintenance and repair of Club infrastructures including indoor and outdoor machinery, equipment, electrical, mechanical and plumbing systems, and the pool.
- Track, manage and oversee Club maintenance and repair projects using appropriate software. Analyze key maintenance performance metrics and identify opportunities for improvement.
- Assist the Grounds Manager in overseeing daily operations of the Grounds Maintenance team.
- Provide frequent feedback and communicate with Night Cleaners to ensure Club maintenance standards are being met.
- While this might cover some of the daily tasks, our environment is dynamic, no two days are likely to be the same. If this sounds like something you might enjoy, we encourage you to continue reading and apply.
If this sounds like you and excited at the thought of becoming a member of our team, please apply now!
The Lawn celebrates people regardless of their race, color, religion, gender, gender identity or expression, sexual orientation, origin, disability, or age. TLTC is committed to an inclusive workplace, we believe in diversity and encourage all qualified individuals to apply.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Disclaimer: The preceding job description has been designed to indicate the general nature of the work performed by employees within this job. It does not contain nor be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Please let us know if you require any accommodations to be considered for this position.
Thank you for your interest. We will only contact those who we believe have the best qualifications and opportunity for success in this role.
Job Type: Full-time
Pay: $63,000.00-$72,000.00 per year
Additional pay:
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
Experience:
- employee management: 3 years (required)
- handyman: 3 years (required)
- working with contract workers: 3 years (required)
- facility maintenance: 5 years (required)
Work Location: In person