Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role requires strong administrative skills, familiarity with dental and medical terminology, and experience with dental office software. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.
Duties
- Greet patients warmly and check them in upon arrival
- Manage multi-line phone systems to schedule appointments, confirm patient visits, and answer inquiries
- Maintain accurate patient records using electronic medical records systems using Dentrix
- Verify insurance information and process billing and payments efficiently
- Assist with patient check-out procedures and follow-up appointments
- Handle administrative tasks including data entry, filing, and correspondence
- Ensure the front desk area remains organized, clean, and welcoming
- Coordinate with clinical staff to facilitate smooth patient flow and communication
- Stay updated on dental office procedures, policies, and software updates
Qualifications
- Prior experience as a dental receptionist or in a medical office setting highly preferred
- Proficiency with dental practice management software Dentrix is strongly desired
- Knowledge of medical terminology relevant to dentistry and healthcare
- Experience with electronic medical records (EMR) systems
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Office experience including front desk responsibilities and administrative support is advantageous
- Professional appearance and friendly demeanor to create a welcoming environment for patients
Pay: $19.21-$25.00 per hour
Benefits:
Work Location: In person
