The Company
Stacked is one of Canada’s fastest-growing breakfast restaurant brands, with over 150+ locations across the country. We’re built on good food, great people, and a commitment to delivering warm, unforgettable guest experiences. Our Head Office is located in Barrie, Ontario.
Front of House Trainer Position
We are looking for a trainer that can offer training our new store openings. We pride ourselves on being different from our competitors with our food & menu as our competitive advantage. The successful candidate will need the ability to direct the following:
- Expo - Making sure that front of house are being trained on garnishing dishes
- Communication with franchisees on the POS system and any front of house questions or concerns that come up
- Engage in continuous training to promptly learn all new menu items and company policies, in order to properly train the rest of the front of house staff.
- Knowledge of food and beverage preparation, guest relations, service styles and etiquette such as appropriate table settings, the order of service ware and the point-of-sale system is required.
- Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and make decisions for you and your team members.
- Prepare all documentation required for new store openings
- Making sure that everything is ready and set up before the opening launch date
- Use Excel to record monthly expense reports to Payroll
The candidate will also need the ability to travel for work as they will be leading/managing the training teams & programs for new store openings within the chain. Through this, the candidate will be responsible for making sure that they are successful in following all corporate policies & procedures throughout the programs.
A major part of this role involves traveling extensively across Canada, including overnight travel, to successfully open and support new/existing locations. New store openings are a key responsibility, so expect significant travel, often requiring overnight stays, for extended periods. Travel can take you to various locations, and you must be able to travel independently to restaurants, including those not accessible by public transit.
Position Success
To be successful in the position, we require the below at a minimum
- 3 Years experience in a server role
- Ability to work under pressure in a fast paced environment individually & as a team
- Ability to use Microsoft Office & the programs within it
- Ability to travel within Canada
Job Types: Full-time, Permanent
Pay: $55,000.00-$70,000.00 per year
Benefits:
Experience:
- hostess: 1 year (preferred)
- Serving: 2 years (required)
Work Location: On the road
