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About The Organization:
Come live, work and play in paradise! Located along the Sunshine Coast of British Columbia, Powell River is a contemporary hub that balances abundant, natural beauty and a surplus of adventures with growing industry sectors in technology, retail, and tourism. Located just a 90-minute ferry away from Vancouver Island, within the traditional territory of the Tla'amin Nation, Powell River offers a mix of urban and rural living in a temperate climate. It’s known for an unparalleled outdoor lifestyle, a vibrant arts community, and four seasons of recreational adventures to explore.
JOB SUMMARY:
The Receptionist provides front-line customer service to Recreation Complex users by responding to enquiries, processing transactions and supporting registration services. The incumbent provides clerical and administrative support to the Recreation Division and administration staff and maintains accurate records. The incumbent works collaboratively with staff to meet departmental administrative needs and support safe, respectful and inclusive delivery of service at the Recreation Complex.
REQUIRED QUALIFICATIONS:
Education and Training:
High School (Grade 12). WHMIS Certificate. Intermediate First Aid Certification and AED Training. Minimum of three (3) months of accredited training in computer software and operating systems relevant to administrative support. Minimum typing speed of 35 words per minute.
Experience: Six (6) months of related customer service experience such as cashiering, clerical or recreation administration experience.
Knowledge, Skills and Abilities:
Demonstrated ability to use standard office software, recreation-specific computer applications, administrative systems and office technology to complete routine administrative tasks accurately. Working knowledge of Recreation Complex operational policies and emergency procedures. Skill in communicating clearly, respectfully and professionally with the public, staff and facility users to support efficient front counter service and productive working relationships. Ability to apply sound judgment when handling routine enquiries, processing transactions and recognizing when referral or escalation is required. Ability to maintain accurate records related to registrations, admissions, contracts, bookings, inventory and first aid documentation. Skill in processing cash, balancing transactions and preparing bank deposits with accuracy and attention to detail. Ability to work within, and contribute to, a high-functioning team environment. Ability to organize work, manage competing requests and complete tasks accurately during busy service periods. Working knowledge of safe work procedures and ability to report hazards, incidents and unsafe conditions promptly. Ability to maintain confidentiality and handle sensitive customer, staff and incident information with discretion. Ability to approach work and relationships in a culturally sensitive and inclusive manner.
PAY RATE:
This is a union position with the current pay rate of $31.49 per hour as outlined in the Canadian Union of Public Employees Local 798 Collective Agreement.
HOURS OF WORK:
Varied schedule including early mornings, evenings, and weekends
Please note: This position is to provide extra capacity and to cover for absences such as sick and vacation relief. It requires availability for both short-notice and pre-scheduled work.
Full Job Description Here
If you are interested in this position:
- Complete the questions contained in the application below. NOTE: CUPE members must use their correct seniority date. After completing the questions, click "Next".
- Attach a cover letter and a resume as separate PDF or Word documents. This is a mandatory requirement of the application process.
- Attach copies of degrees, diplomas, and certifications if applicable in one single PDF or Word document.
- IMPORTANT: Each applicant must use an email address unique to them.
We thank all applicants for their interest, however, we may choose to only acknowledge those applicants selected for interview.
The City of Powell River is an equal opportunity employer.
Applicants may be required to participate in formal testing and interviews and to provide documentation to demonstrate and support their qualifications.
