Job Overview
We are seeking a dedicated and professional Medical Office Assistant/Receptionist to join our healthcare team. This role is vital in ensuring smooth daily operations within our medical practice, providing exceptional patient service, and supporting clinical staff. The ideal candidate will have experience in medical office settings, proficiency with electronic medical records, and strong organizational skills. This position offers an opportunity to work in a dynamic environment where attention to detail and excellent communication are essential.
Responsibilities
- Greet patients warmly and efficiently manage front desk operations
- Schedule appointments and coordinate patient flow using electronic medical records systems such as AVA and Netcare.
- Verify patient insurance information and update records accurately
- Answer multi-line phone systems promptly and professionally
- Collect patient information, update medical histories, and ensure all documentation is complete and accurate
- Assist with check-in and check-out procedures, including billing and payment processing
- Maintain organized files and manage correspondence related to patient care
- Support clinical staff with administrative tasks as needed
- Ensure the reception area remains clean, welcoming, and organized
- Record chief complaints, and measure vital signs like blood pressure, temperature, and weight.
- Assist physicians with medical exams, minor in-office procedures, and translate instructions to patients.
- Collect and prepare laboratory specimens.
- Sterilize medical instruments, clean exam rooms, and maintain safety protocols.
Qualifications
- Prior experience as a Medical Office Assistant preferred
- Proficiency with Electronic Medical Records (EMR) systems preferred
- Strong knowledge of medical terminology and office procedures
- Excellent communication skills, both verbal and written
- Experience handling multi-line phone systems in a busy office environment
- Demonstrated organizational skills with attention to detail
- Ability to work efficiently in a fast-paced setting while maintaining professionalism
- Previous office experience in healthcare settings is highly desirable
- Ability to handle sensitive patient information with confidentiality and discretion
Pay: From $17.00 per hour
Benefits:
- Dental care
- Flexible schedule
- On-site parking
- Vision care
Work Location: In person
