As a member of the management team you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.
As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.
Your 1-3 years of quick-service experience in a supervisory role combined with your practical knowledge of coaching and training Team Members makes you an ideal candidate for this role.
Responsibilities:
- Managing labour costs through effective floor management
- Controlling food & paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving Guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
- Coach & discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Foster a positive work environment through leadership and example
Why Work for Us? We Offer:
- Competitive wage
- Health & Dental benefits
- Comprehensive training
- Advancement opportunities
Physical Demands:
- Walking and standing for long periods of time
- Able to lift and carry up to 20 kg / 45 lbs
- Able to help as needed in receiving large deliveries up to twice a week
- Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
- Ability to work under pressure in a high fast-paced environment adhering to tight deadlines
Availability:
- Must be flexible as your work schedule may vary week to week based on business needs while fostering a fair work/life balance. Monthly schedules will require some afternoon and weekend shifts.
Job Types: Full-time, Permanent
Pay: $18.75-$20.50 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Vision care
Ability to commute/relocate:
- Newmarket, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- I recognize these positions are in Newmarket ON
Experience:
- Food Service Management: 1 year (preferred)
Work Location: In person