Location: Hybrid
Description:
As an IT Specialist for MarketBridge, you will be a crucial member of our IT team, providing comprehensive support and administration for O365 applications and hardware/software environments. This role involves end-user support, security administration, and the implementation of IT policies and procedures to ensure smooth and secure operations.
The ideal candidate will have experience in a SOC II-certified Microsoft environment, with a strong technical aptitude and problem-solving skills. They will be proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced setting.
Detailed responsibilities:
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Provide O365 Support and Administration
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End user support for O365 applications including Outlook, OneDrive, Teams and Sharepoint
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Entra ID administration
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RBAC administration
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Security Controls
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Provide hardware and software support in a mixed OS and hardware environment (both Windows and Mac)
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Use PowerShell and scripting skills for sysadmin tasks
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Identify, research, and resolve technical problems for end users on a variety of issues
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Assist in documenting and administering IT policies and procedures
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Security (SOC II) administration and support
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Assist Senior Security staff with implementation, assessment, monitoring and compliance of a SOC II environment
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Cyber Security Administration
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Assist Senior Security staff with implementation, monitoring training and compliance with user based Cyber Security tools
Qualities and skill sets
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Demonstrated successful experience working in a SOC II-certified Microsoft environment
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Experience with both PC and Mac hardware/software support
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Detail-focused and highly organized
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Thrive in a fast-paced environment that requires managing multiple priorities effectively
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Proactive self-starter, driven to obtain results and find new opportunities to grow and improve.
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An effective and proactive communicator who is quick to respond to the needs of the business.
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Strong technical aptitude and problem-solving skills
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Ability to work both independently and as part of a dynamic team to complete results-based tasks and projects
Salary Pay Range*: $70,000-$90,000 CDN per year
- Our pay ranges reflect the minimum and maximum target for a new hire pay for the full-time position determined by role, level and location. Individual pay is based on additional factors including job-related skills, experience and other relevant education and/or training.
Marketbridge brings together the capabilities of a strategic growth consultancy and a marketing and communications agency to accelerate performance with zero signal loss from strategy through execution. We offer go-to-market consulting, marketing and communications services, and data science, analytics and technology solutions with a focus on strategic integrity, measured efficacy and speed to impact. Our interdisciplinary team supports ambitious growth leaders from Fortune 50 through high-growth and challenger brands in financial services, healthcare and technology. Learn more at marketbridge.com
MarketBridge is an Equal Opportunity Employer and is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Our recruiting and hiring practices are based solely on job-related criteria and we do not discriminate on the basis of any federal, state or locally protected class or applicable employment laws. Accommodations will be made for qualified applicants with a disability throughout our recruitment process. Should you require accommodation through the application, interview or selection stages, please reach out to us.
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