Customer Service/Dispatch
Loraas Environmental Services Ltd
North Battleford, SK

Duties:

  • Greets visitors, inquires the nature of their business and directs them to the appropriate person
  • Answers telephone and relays calls and messages
  • Schedules call-ins and new customer requests (deliveries etc)
  • Payment processing
  • Completes supporting paperwork and data entry as required
  • Processes incoming mail and faxes and distributes
  • Assist customers with account-related requests
  • Provide information about Company products, services, and service availability
  • Research and resolve customer problems, acting as the customer liaison between departments
  • Assist administration staff as required.
  • Completes other duties as assigned

Requirements:

  • High school diploma or GED required
  • Post-secondary education in a related field preferred
  • Strong customer service and troubleshooting skills
  • Previous experience preferred
  • Highly flexible, with solid interpersonal skills
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Computer literate, including effective working skills of MS Word, Excel and e-mail

We Offer:

  • Family/team atmosphere where staff are valued and appreciated
  • Excellent well maintained equipment and facilities
  • Annual bonus incentive based upon performance and annual evaluation
  • Blue Cross Benefits Plan
  • Opportunities for learning, advancement, personal growth, and challenge
  • Many other benefits and perks!

Job Types: Full-time, Permanent

Experience:

  • Administration: 3 years (Preferred)
  • Customer Service: 3 years (Preferred)

Location:

  • North Battleford, SK (Preferred)