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Account Representative
Extendicare Canada
London, ON
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Extendicare recognizes the importance of immunization to protect our residents, patients, team members and visitors from COVID-19. As such, subject to medical exemptions, a condition of employment with Extendicare is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.

Candidates are invited to apply for the remote position of Account Representative which can be located in South West Ontario.

SGP is a Group Purchasing Partner Focused organization calling on Nursing Homes, Retirement Homes and Senior Living. We are committed to providing unmatched customer service, comprehensive network support, and innovative solutions to the Senior Care Market. Defined by our customized and focused programs and services SGP understands our partners business and we are dedicated to ensuring optimum network performance for our Partner’s procurement needs.

The position has responsibility in three key areas: sales/marketing, program compliance and client retention. The position works closely with the Director National Sales for Canada and SGP Purchasing team to design, implement and administer programs that support both short- and long-term strategic objectives of the Company.

Key Responsibilities:
Develop territory sales and meet sales objectives for assigned territory
Regularly review measures of success of client’s programs and engage with clients on a routine cadence to provide account support
Builds partnerships with key customers, suppliers, and industry associations.
Assists in budget planning and forecasting for SGP Purchasing
Consultative selling and promotion of products and service within customer segments in assigned territory
Plans and conducts programs and activities (in-services, continuing health education programs, regional meetings etc.) that will drive growth of the SGP brand in territory.
Attends industry trade shows for territory.
Conducts Regular Business Reviews

Account management

Identifies opportunities in their accounts that require multifunctional team approach and works with the team to set an objective that will drive sales.
Heavy concentration on building and developing the SGP base business
Serves as main point of contact for their account.
Uses company resources appropriately to move towards achievement of set goal(s) for the account.

Business Planning and territory management

Build solid business relationships, in a competitive market, that will support the growth of the current client base while at the same time meet financial objectives
Provide analytic insight to territory data, issues, and opportunities, utilizing all available company resources.
Manage the annual budget for territory activities and programs.
Report on new product ideas/suggestions, market trends and competition

What we have to offer:
Competitive compensation
Work life balance
Travelling incentive and mileage
Annual bonus
Comprehensive benefits beginning immediately
RRSP matching contribution
Remote work environment (with travel required)
Perkopolis
A career in an industry with ever lasting growth

Minimum qualifications:
Post-secondary school education with emphasis on business or health care services required.
Three to five years experience preferred in business development or sales experience in the health care sector.
Proven ability to build business partnerships and to deal effectively with all levels of management.
Experience with developing an Annual Business Plan for Territory, focusing on business planning steps within span of control, as well as needs from cross-functional partners.
Ability to travel.
High energy, flexible individual with the ability to prioritize and multi-task.
Ability to present information clearly and effectively both verbally and in writing; an active listener who projects a professional demeanor
Customer-focused attitude, with the ability to understand, anticipate and identify customer needs while using information to provide the best-individualized service.
Proven integrity through open and honest interactions with colleagues and encourages active participation and commitment from others in the pursuit of common goals.
Understands roles, setting expectations, sharing information, and building consensus.

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each team member, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
A robust benefits package.

The position is remote office based with telephone and computer responsibilities as well as travel to interface with SGP Partners on daily basis. Occasional weekend travel and work required for company meetings, trade shows and/or SGP Partner conferences.

There is some lifting of sample products not to exceed 30 lbs.

In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting

Extendicare recognizes the importance of immunization to protect our residents, patients, team members and visitors from COVID-19. As such, subject to medical exemptions, a condition of employment with Extendicare is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.
Apply Now
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