Software Implementation Specialist
Kingston, ON

This is not your average software company. You’ll be joining one of the largest and fastest growing technology companies globally in our space. We provide solutions used by funeral homes all over the world to help people through the most difficult times in their lives. What you create will have a positive influence on a global scale.

We’re growing fast and there are a lot of opportunities to make a real impact. We are looking for an individual that will work with our account managers, graphic designers, developers and support team to manage clients through the journey of setting up their online solutions. We are looking for people that enjoy working in a fast-paced environment and can manage multiple clients/projects at one time.

The Software Implementation Specialist takes responsibility for the following key functions:


  • Design, update, and maintain content management systems
  • Manage the various aspects of the software implementation process including communication with clients and business partners
  • Create Microsoft Word documents using Mail Merge
  • You must be able to work as part of a creative team while managing your own tasks with minimal supervision/management
  • Impeccable attention to detail and ability to follow instructions accurately
  • Work with tight deadlines on multiple projects at once
  • Report progress and provide project updates using our project management tools
  • Attend project meetings


  • Experience with Microsoft Word Mail Merge
  • Excellent troubleshooting and problem-solving skills
  • Demonstrates professionalism in communication, attitude and teamwork with customers, peers and management
  • Adheres to all Company Policies & Procedures and Safety Regulations
  • Ability to be flexible and willing to work extended hours when necessary


  • Learns and Grows
  • Communicates Effectively
  • Connects with the Customer
  • Cultivates Collaboration
  • Delivers Results Effectively
  • Initiative
  • Innovative
  • Job Expertise
  • Shows Great Judgment



  • Strong project management skills; ability to coordinate, communicate and adhere to detailed production schedules
  • Ability to work in a team-oriented environment
  • Requires ability to effectively prioritize work to meet deadlines on an ongoing basis
  • Excellent creative thinking and visual skills
  • Excellent attention to detail

Job Type: Full-time

Salary: $30,000.00 to $40,000.00 /year


  • Kingston, ON (Preferred)