Job Summary
**Note: This is a contract position, ending October 1, 2026.
How you will make an impact:
You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers.
As a Call Centre Operator, you will be:
- Answering the telephone, responding to customer emails, and providing general assistance to customers
- Enter and submit information relating to facilities, maintenance, space planning and other requests
- Process a wide variety of service transactions and uncover existing or future needs through proactive interactions
- Conduct basic Microsoft Excel reporting
About you:
- Strong communication skills (verbal and written)
- Excellent telephone etiquette and listening skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Minimum of 1 year of experience working in a call center environment
- Ability to provide outstanding customer service to the client
- Availability to work various shifts, including evenings, overnights, weekends, and holidays
