• Promote program activities within the immediate multi-cultural community, local and social media,
other Agencies and also by facilitating information sessions with interested groups;
- Compile and maintain statistics, records and other documentation as required by funders; e.g.,
gather anecdotal information for reports and proposals; develop program procedures, compile and
maintain client and visitation records or other documentation;
- Provide ongoing training and support to volunteer visitors, callers, social media and learning clubs,
and volunteer co-facilitators;
- Provide cultural interpretation at Health Promotion/General Geriatrics weekly workshops, maintain
attendance list and collect statistical information;
- Co-organize and co-facilitate volunteer training series as well as facilitate volunteers and caregivers
access to educational opportunities provided by other organizations e.g. seniors organizations,
hospitals, patient education, hospice services; Alzheimer Society etc;
- Assist with Social and Congregate Dinning activities, e.g., support delivery, maintain attendance
lists, and collect statistical information;
- Participate as a member of the Older Adult Centre, on in-House committees, at House-wide events,
in joint initiatives, and at external opportunities as required;
- Provide other related assistance as required.
Qualifications:
- Degree or diploma in social sciences, gerontology, activation, community development, volunteer
supervision or equivalent experience;
- Proven experience engaging participants both in-person and virtually in creative and artistic ways
e.g., through visual arts, or by utilizing storytelling, writing and curations skills;
- Excellent presentation, interpersonal and communication skills;
- Fluency (written and verbal) in English and Portuguese is required;
- Good understanding of interpretation methods applied to audiences and settings;
- Minimum one year experience working with older adults and persons with different abilities;
- Experience in developing and writing program procedures;
- Demonstrated group facilitation skills and a thorough understanding of community development;
- Minimum one year experience recruiting, training and supervising volunteers;
- Demonstrated ability to work with diverse, ethno-racial communities, with a commitment to the
principles of Diversity, Equity and Inclusion;
- Demonstrated ability to work independently and as part of a multi-disciplinary team;
- Ability to cope effectively with a heavy workload, comprising of working with individuals and groups,
and maintaining effective administrative practices;
- Excellent knowledge of Zoom, Messenger, Facebook, Skype, WhatsApp, and other online platforms;
- Knowledge of data collection, entry and analysis using electronic databases (e.g., Alayacare);
- Excellent working knowledge of virtual work environments and Office 365;
- Flexibility to work from various locations and work settings;
- Ability to work evenings and weekends on rotation and as required.
