Job Summary
We are seeking a dynamic and detail-oriented Medical Office Assistant for our office. In this vital role, you will be the friendly face and efficient organizer at the front desk, ensuring smooth daily operations within a busy medical office. Your enthusiasm and professionalism will help create a welcoming environment for patients and support the clinical team in delivering exceptional care. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a positive patient experience.
Duties
- Greet patients and visitors warmly, providing excellent customer service at the front desk
- Manage multi-line phone systems, scheduling appointments, and confirming patient visits
- Maintain accurate electronic medical records using Plexia & supporting the physician by ensuring charts are complete and appointments are confirmed
- Assist with administrative tasks including filing, data entry, and managing office correspondence
- Prepare and organize patient charts, ensuring all documentation is complete and up-to-date
- Schedule office and endoscopy appointments in a timely manner
- Support clinical staff by coordinating patient flow and managing appointment schedules
- Work collaboratively with other medical offices for any schedule changes and communication
Skills
- Has at least 2 years of prior experience as a medical office assistant
- Strong knowledge of medical terminology to accurately communicate with healthcare providers and patients
- Experience with Plexia EMR
- Excellent office experience with proficiency in multi-line phone systems and front desk operations
- Ability to handle administrative responsibilities with attention to detail and confidentiality
- Effective communication skills for interacting professionally with patients, staff, and insurance providers
- Must be able to work independently and prioritize urgent tasks
- Ability to maintain patient confidentiality and professionalism
- Experience in a specialist or multidisciplinary clinic is an asset
Pay: $24.00-$28.00 per hour
Expected hours: 40.0 per week
Benefits:
Experience:
- medical office: 2 years (preferred)
Work Location: In person
