KAR Industrial is recognized as a leading supplier of machine tool accessories, cutting tools and manufacturing related supplies in the Metal Working Industry. Over 60 years as a master distributor in the industrial market throughout Canada. KAR offers over 30,000 quality SKUs housed in three strategically located warehouses across the country. We are currently seeking a bilingual Inside Sales Representative for our Quebec location. The successful candidate will possess the skills to provide exceptional customer service. Responsibilities: * Provide exceptional Customer Service to our group of Industrial Distributors. * Interact, respond and follow up with customers on a daily basis, responding to all inquiries in a courteous and efficient manner. * Sell a diversified line of products via phone, fax, and email. * Processing customer orders through the computer system, ensuring accuracy and prompt delivery. * Support our distribution partners with service, pricing, delivery and inventory inquiries. * Maintain a well-rounded knowledge of products sold. * Review open orders and backorders on a daily basis. Qualifications: * A minimum of 2 years previous Inside Sales experience is required. * Demonstrate a strong work ethic and personal commitment to get the job done. * Team-player and an ability to work independently in a fast paced environment. * Demonstrated focus on the customer with exceptional service. * Knowledge of industrial products is preferred. * Strong communication skills, ability to convey message in an organized, clear and effective manner. * Strong organizational and computer skills. Compensation: * Competitive Salary
Job Types: Full-time, Permanent
Pay: $40,000.00-$50,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
Schedule:
- 8 hour shift
- Day shift
- No weekends
Education:
- Secondary School (preferred)
Experience:
- customer service: 2 years (required)
Work Location: In person