Security / Night Associate
Boardwalk Rental Communities
Edmonton, AB
Boardwalk Rental Communities:
Over 30 years ago Boardwalk Rental Communities began with a clear Mission, to provide Resident Members with quality rental communities, a vision for the future and a commitment to five core values. These Mission, Vision and Values, coupled with Boardwalk’s Golden Foundation, have helped to create a team of Associates who are committed to building better communities. Whether it is a local Community or a global one, Boardwalk Associates approach it with the same foundation and aim to build and strengthen it.

At Boardwalk Rental Communities, we strive to become your “Employer of Choice”. We are committed to engaging our Associates through mutual respect, trust and honesty as well as following our Golden Foundation which is to “Treat others as you would like to be treated", “Be Good”, “Love Community” and “Have Fun”.

We believe that we are providing our Associates with a workplace that they can call home; a place where coming to work isn’t a chore. We continually look for new and innovative ways to engage our Associates not only in their day-to-day work, but also ways to get involved in the Community and provide opportunities to give back.

Boardwalk is seeking individuals who have a positive attitude, are energetic and as passionate as we are in building communities and serving our Resident Members. You must be self-driven, productive and have the capacity to deliver high-quality results. Working within a team is essential to your success at Boardwalk.

Security / Night Associate
Location: Alexander Plaza
Classification: Contract
Report To: Security Coordinator

Job Responsibilities:
Be a visual presence on site to ensure the health, comfort and safety of our Customers
Site visits, patrol on foot exterior and interior property. Inspect all walkways, stairs, water drainage on side of building, building numbers, vacant ground level apartments, trees, tool shed, gravel boxes, benches, office/maintenance shop, garbage bins, fire hydrants, lights, recreational areas, entrances and exits.
Ensure all signs are clearly visible and do not need any repairs.
Inspect parking areas, Look for damaged or abandoned vehicles, license plates with expired plates, or missing plates, visitor parking, pot holes
Replace burnt out lights as needed.
Pick up garbage
Snow removal as required
Touch-up painting as required
Phone check in with Customer Service
Ensure Image Wear is clean, neat and recognizable to customers
Complete all reports and sent them to AC daily
Ensure all correspondence with Customers is noted in Tenant Memo field
Respond to lock out, noise complaints, On Call Maintenance assistance
Complete other tasks assigned by the Area Coordinator
Must have valid Drivers license and vehicle.

Experience and Educational Requirements:
2 years Customer Service and or Security Experience preferred
Security License required

Technical Requirements:
Computer experience is required with web based programs preferred
Ability to learn and adapt quickly to changing systems and new technology
Familiarity with computer tablets is an asset

Non-Technical Requirements:
Strong commitment to providing excellent customer service
Dedicated to building better communities for all our Customers and surrounding communities
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Excellent listening and telephone etiquette skills
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to handle sensitive and confidential matters
Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver or lift up to 10kg with the proper equipment

Please submit your resume to:
Human Resources
200, 8930 Jasper Avenue , Edmonton AB, T5H 4E9
Fax: 1-866-686-0982

We would like to thank you in advance for your inquiry. Only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory security background checks, reference checks, and pre-employment medical exams, where applicable.

At Boardwalk Rental Communities, we believe in providing our Associates with a workplace they can call home; a place where coming to work isn’t a chore. We continually look for new and innovative ways to engage our Associates in their day-to-day work. We are proud to be an equal opportunity employer with a commitment to respecting the dignity and worth of every individual in our organization. We offer a comprehensive benefits package, profit-sharing and competitive wages to our Associates. We are passionate about community and will provide our Associates the opportunity to contribute and make a difference in their communities.