End User support, problem resolution.
Install, configure and manage network infrastructure equipment including desktop and server hardware, operating systems, application software, peripherals and mobile devices.
Provide administration support for Microsoft server roles such as File servers, print services, terminal services, Application Services, and Network Policy and Access Services Software and Access Services.
Inventory control and lifecycle asset management for end user computing devices.
CompTIA Network+ certification
University degree/college diploma in Computer Science/Information Technology
Minimum 5 years’ experience as a Network administrator including Help Desk, software support, computer hardware configuration and repair
Excellent interpersonal, oral and written English communication skills
Availability to respond to calls outside of normal office hours in case of urgent requirement
Valid Class G driver’s license
Demonstrated knowledge and skills with PC operating systems (specifically Windows XP/7/8/10),
Solid understanding of network (WAN, LAN, VPN) and telephony systems
Experience interacting and working with third-level technicians/engineers and external vendors
Strong technical understanding of:
MS Windows Server 2008 – 2016
MS Active Directory, Exchange Server, SQL Server
Virtualization technology including Hyper-V, Citrix, VMware
Windows PC OS – XP/7/8/10; Apple iOS
LAN, WAN, TCP/IP, VLAN DNS, DHCP, Switching, Routing, WiFi
Knowledge of and ability to support AutoCAD and Revit
Support Mobile devices (iOS/Android/Blackberry)
Troubleshooting and supporting workstations and portable devices
Routers Firewalls and switches, Cisco, HP, etc.
Anti-Virus, Anti-Spam, Ransomware prevention and mitigation
Remote control tools – TeamViewer, LogMeIn
Installation, Setup, Migration and supporting Office365
Microsoft Failover Cluster Management
Storage Area Networks (SAN), Network Attach Storage (NAS)
Understanding of ITIL methodology and best practices
Proactive, solution-oriented problem solver
Ability to work independently and in a team environment
Excellent time management abilities
Compensation for this position is well above average with a bonus and RRSP contribution, drug, dental and health benefits after a 3 month probationary period.
Only matching applicants will be contacted and the interview process will involve skills verification procedures.
Please respond by email to email@example.com.