Jack of Sports is a Toronto based company providing Swim Lessons, Summer Camps, Learn to Bike & Soccer programs structured around the core character values of Confidence, Resilience and Teamwork.
We run Swim Lessons in 18+ locations, Summer Camps in 8 locations and Learn to Bike Programs in 10 locations and cater to over 20,000 families across the GTA.
As we are quickly growing, we are now looking for another Full-Time Client Service Representative.
Y JOS:
Instilling the Confidence, Resilience & Teamwork in children.
We believe these character traits determine your choices and how you live your life.
The Confidence – to DO
The Resilience – to KEEP TRYING
The Teamwork – to HELP
About Your Job:
- Working from home full-time
- Schedule: Tues-Sat 9AM-5PM
ROLES & RESPONSIBILITIES:
- Answer general inquiries via phone and email
- Assist in program registrations
- Program Administration - class lists, make-up lessons
- Assist in make-up lesson bookings
- Registration changes/new registrations
- Process Compliments & Complaints
- Process Product Orders
- Direct communication with Program Managers
- Assist in administrative duties for Specialty Programs
REQUIREMENTS/QUALITIES:
- Attention to detail
- Adaptive communication skills
- Customer Service oriented
- Collaborative
- Client service experience (preferred, not required)
- Administrative experience (preferred, not required)
Job Types: Full-time, Permanent
Pay: $18.00-$23.00 per hour
Expected hours: 40 per week
Additional pay:
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Work from home
Flexible language requirement:
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
Education:
- Bachelor's Degree (preferred)
Experience:
- Customer service: 3 years (preferred)
Work Location: Hybrid remote in Toronto, ON M6G 2R4
Application deadline: 2024-11-12
