The Senior Client Manager is primarily responsible for operational and financial performance, people development, and cultivating positive client relationships. The result will be increased business opportunities and organic growth.
Essential Functions:
Knowledge, Skills, and Abilities:
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Ability to manage communication of client expectations across teams
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Strong problem-solving and issue resolution skills
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Confident communication with executive-level contacts
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Experience in account management within consumer electronics, entertainment, or technology industries
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Strong relationship-building skills
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Experience implementing retail marketing programs
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Experience with third-party logistics or agency environments preferred
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Strong organizational and prioritization skills
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Ability to identify client needs and provide solutions
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Project management experience
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Experience managing direct reports
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Advanced Microsoft Office skills
Work Environment:
May include working indoors, with others, and face-to-face interactions
Mental/Reasoning Requirements:
Basic and complex reasoning, math skills, analysis, and decision making
6 + of experience managing client expectations and communication.
4 or more years of account management experience in retail, merchandising, marketing, or similar environment.
2 or more years of business development experience with responsibility for revenue growth and client retention.
Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact
[email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
AI and Automated Decision-Making Notice
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact
[email protected] or by calling us at 1-800-377-2754.
For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
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