Office Administrator
avenue living
Red Deer, AB
Avenue Living Communities, a fast-paced, fast-growing owner and operator of apartment buildings in Western Canada, is seeking an Administrator to join our team. Backed by our entrepreneurial spirit, passion and commitment to great customer service and satisfaction, we have acquired a portfolio in excess of 7000 apartments since our inception in 2006 and are continuing with this aggressive growth plan. To support this growth we are seeking to welcome the right candidate into our family.

As an Administrator – you will be responsible for ensuring the timely and accurate completion of all administrative duties while professionally and attentively addressing the needs of our tenants and prospects.

Customer Service – 70%

Handles walk-in traffic directly in and out of the office
Professionally addresses tenant concerns in a timely manner by relaying messages to the appropriate staff. Works to resolve the issue in cooperation with the team using a solution-oriented approach
Records tenant communication in MRI.

Administration – 30%

Processes in-coming and out-going mail
Prepares and ships weekly courier
Accurately enters all rent payments in MRI, photocopy payments, post and complete batch reports and deposits revenue every day.
Accurately processes debit payments as received in office
Prepares and submits EFT additions, changes, cancellations and encourages all tenants to sign up
Distributes Coinamatic Laundry Cards as required
Other duties as assigned

Key Competencies & Skills :
Provide excellent customer service and relationship-building skills
Strong planning and organizational skills coupled with ability to multi-talk and prioritize
Possess the ability to successfully multi-task and meet deadlines in a fast-paced, demanding environment
Ability to learn quickly, adapt to change and be flexible in nature
Excellent time management skills
Ability to work five days a week, not to exceed 40 hours weekly

Our commitment is to our people…because it is our people that decide our direction through hard work, a passion for customer service and always keeping in mind that we are part of a team. Together we succeed.

If you are ready to join a dynamic, growth-oriented company:

Apply online or by email to and state the title and location of the position you are applying for. There is no end date for this posting, we will keep looking for the very best candidate to join the avenue living family.