Job Category: Information & Technology
Division & Section: Various
Work Location: Various
Job Type & Duration: Full-time, Various Temporary (4 month) vacancies
Hourly Rate and Wage Grade: $20.78 - $22.79 / Hour
Shift Information: Monday to Friday, 35 Hours per week
Affiliation: Local 79
Number of Positions Open: 16
Posting Period: 17-JAN-2022 to 07-FEB-2022
The Summer Internship Program is for undergraduate or Master's students from various academic disciplines to gain meaningful work experience from May to August. City divisions are looking to hire students in the following roles: administration trainee, exempt (human resources) trainee, financial trainee, IT trainee, program support trainee, research trainee, and technical trainee. Candidates are welcome to apply to multiple roles.
Program eligibility requirements:
Must be currently enrolled at a post-secondary institution
Must be returning to studies in Fall 2022
Full-time, part-time and mature students are eligible to apply
Note: All City of Toronto employees are required to be fully vaccinated against COVID-19 as a condition of hire in accordance with the City's Mandatory Vaccination Policy. Candidates will be required to show proof of vaccination during the recruitment process. Additionally, some roles may require candidates to provide a police reference check and/or other immunization clearance.
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as an IT Trainee, providing IT support and assistance as part of a Summer Internship Program.
Please note: the applicant pool from this job posting will be used for summer internship program opportunities in the following divisions:
City Clerk's Office
Fleet Services
Technology Services
Toronto Employment & Social Services (TESS)
Toronto Paramedic Services
Major Responsibilities:
Your primary responsibilities as an IT Trainee will be varied. Specifically, you will:
Answers calls, takes messages and directs inquiries to appropriate staff to answer questions/handle requests.
Collects data for others to analyze.
Assists with organizing and presenting data collected.
Assists others with drafting documents.
Documents/maintains/inputs/updates data.
Researches faults/problems for others to analyze/process.
Researches software, hardware and peripheral devices.
Assists with systems tests.
Assists in maintaining inventory.
Assists with simple programming.
Assists with installing, maintaining and updating various hardware/software/systems.
Assists with web design and maintenance.
Assists with packing, loading, lifting, moving, delivering and unpacking equipment.
Travels to various locations and participate in special events, shows or meetings
Key Qualifications:
Experience in performing IT administration or clerical support duties or equivalent combination of education and experience.
Experience utilizing a variety of software packages (e.g Microsoft Word, Excel, PowerPoint, Outlook, etc.)
Experience in extracting data from various databases
Excellent communication skills, both written and oral
Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands
Excellent research and problem-solving skills
Ability to provide excellent customer service to clients and members of the public
Ability to work effectively in team oriented environment or independently.
Ability to travel to various sites within the City of Toronto as required
“The City of Toronto acknowledges that we are on the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. The City also acknowledges that Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands.”
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.