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Administrative Assistant III
Western University
London, ON
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Classification & Regular Hours

Hours per Week: 35

Level: M

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

Western’s Schulich School of Medicine & Dentistry is a leading Canadian centre of outstanding education and research shaping health care for the next generation, and is the largest and most complex faculty on campus.

The Department of Ophthalmology strives to provide quality medical and surgical eye care for our community and region, training future eye care practitioners, share our knowledge and understanding with our patients, students, and colleagues, and carry out research to advance the state of the art of eye disorders and disease management. The Department of consists of 21 clinical and basic science faculty members, 6 staff/research coordinators, and 10 postgraduate trainees.

The Department of Otolaryngology Head and Neck Surgery is dedicated to excellence in the treatment of disease of the head and neck, and in furthering our knowledge in this area. As a research-intensive institution, the department is dedicated to furthering clinical outcomes research, translational research, and technological advances. Western University Otolaryngology is a national leader in clinical research and in pioneering new surgical techniques. The Department of consists of 15 clinical faculty members, 7-8 staff/research assistants/coordinators, and 16 postgraduate trainees/fellows.

Responsibilities

The Administrative Assistant will provide support for a variety of administrative tasks, which support the smooth and effective operations of the Departments of Ophthalmology and Otolaryngology. The role will serve as a resource and point of contact for faculty members, staff, committees and other stakeholders, answering or re-directing inquiries as appropriate. The Administrative Assistant will also support a variety of recurring and ad-hoc activities within the Departments, ensuring that deadlines and schedules are met such as coordinating meetings and events, and maintaining website content and social media.

Qualifications

Education:
  • 2 year Community College Diploma in Office Administration/Business Management
Experience:
  • 3 years' experience providing administrative support in a complex, fast-paced office environment
Knowledge, Skills & Abilities:
  • Familiarity with event management techniques and tools and with project coordination methodologies
  • Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
  • Demonstrated ability take initiative, to work independently and follow through on work assignments
  • Detail-oriented with an ability to function and process information with high levels of accuracy
  • Competency to maintain confidentiality and treat sensitive information with discretion
  • Ability to maintain a positive, outgoing attitude with genuine customer service orientation
  • Ability to follow formal business practices with high attention to detail
  • Ability to interact professionally with students, staff, faculty, and other members of the University community
  • Ability to work independently and effectively as a member of the team to achieve department goals
  • Intermediate proficiency required in Microsoft Office in order to prepare formal correspondence, emails, memos, and input departmental data into spreadsheets and databases
  • Familiarity with software applications used by Western is an asset – e.g. OWL, Cascade, PeopleSoft
  • Familiarity with Adobe Photoshop and willingness to learn new software applications (e.g. Cascade, Qualtrics, Zoom/Webex, DocuSign, Campaign Monitor)
Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194.

Please Note:
Effective September 7, 2021, all employees and visitors to campus are required to comply with Western's COVID-19 Vaccination Policy.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
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