Social Housing Manager
Reports to: Chief Administrative Officer (CAO)
Location: Strathmore – On site
Employment Type: Full-Time
Position Overview
We are seeking a dedicated and experienced Social Housing Manager to oversee the operations of our Community Housing and Seniors Independent Living properties. Reporting directly to the Chief Administrative Officer, this role is responsible for ensuring efficient property management, tenant support, financial accountability, and compliance with provincial regulations.
This is a dynamic leadership position ideal for someone passionate about supporting seniors and vulnerable populations while maintaining high standards of housing operations and service delivery.
Key Responsibilities
Client Administration
- Manage applications, waitlists, and tenant admissions for housing programs
- Administer rent calculations, payments, and income verification processes
- Maintain accurate and confidential tenant records
- Produce reports on occupancy, demographics, and program performance
- Conduct annual eligibility and financial reviews
Site & Operations Management
- Oversee day-to-day operations of all social housing properties
- Ensure compliance with provincial regulations and organizational policies
- Develop and implement operational procedures and strategic goals
- Manage budgets, including forecasting, reporting, and expense monitoring
Program Development
- Develop and enhance programs and services to meet client needs
- Foster strong relationships with tenants, staff, and community partners
- Oversee fair and transparent client selection processes
Human Resources
- Manage property caretakers and cleaners
- Support and work closely with maintenance staff
- Promote a positive, team-oriented workplace culture
- Ensure compliance with health and safety standards
Quality Assurance
- Monitor property maintenance, supplies, and service delivery
- Ensure accurate reporting, inspections, and procurement processes
- Maintain compliance with all policies and regulatory requirements
Qualifications & Skills
- 3–5 years of experience in facility, property, or housing management
- Post-secondary education in business, hospitality, human services, or a related field is an asset (or equivalent combination of education and experience)
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Proven problem-solving and conflict resolution skills
- Strong communication and interpersonal skills
- Knowledge of social housing programs and the Landlord and Tenant Act
- Financial management and budgeting experience
- Proficiency with computer systems and record-keeping
- Valid Alberta driver’s license and access to a reliable vehicle
- Successful candidates will be required to provide a satisfactory Criminal Record Check (including Vulnerable Sector Check)
Assets:
- Experience working with seniors or vulnerable populations
- Knowledge of workplace health and safety programs
Working Conditions
- Monday to Friday, 8:00 AM – 4:30 PM
- Office-based with travel between properties as needed
- Fast-paced environment requiring flexibility and adaptability
Why Join Us?
- Opportunity to make a meaningful impact in your community
- Collaborative and supportive team environment
- Leadership role with diverse responsibilities
- Competitive health and dental benefits package
- Competitive salary
How to Apply
Please submit your resume and cover letter to: [email protected]
Application Deadline: July 14, 2026
Work Location: In person
