Looking to hire a front desk attendant or front desk receptionist for the Crystal Star Inn *Immediately*
Full time 8 hours/day for 5 days/week at $15/hr
Previous customer service & housekeeping experience is an asset.
The job is located in Leduc, Alberta a few minutes away from the Edmonton International Airport.
**This is a permanent position, must be able to work through statutory holidays including Christmas**
Thursday, Friday, Saturday, Sunday: 8:30am-4:30pm
Tuesday's and Wednesday's off
These hours will be permanent, you may be asked however to come in for overtime or have a flexible shift, if these hours do not work for you please do not contact us.
Please contact Josh after 10:15 am via phone: 780-975-5265
- Strong knowledge of hospitality industry methods, practices, and techniques
- Knowledge of basic accounting practices and principles
- Knowledge of building up reviews from customers for the property
- Analyze and interpret the needs of clients and offer the appropriate solutions
- Conflict resolution, negotiation, and objection handling skills
- Able to build and maintain lasting relationships with corporate clients and customers
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer inquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
- General Cleaning of Lobby Breakfast and other areas.
- Hotel security
- Post all daily room and outstanding charges.
- Take over from the evening cashier, checking and accepting float and takings.
- Accept and lock away keys from various departments.
- Prepare Credit Card/Charge Card summaries.
- Maintain a high standard of personal hygiene and appearance.
- Plus others that can be discussed during the interview
Job Type: Full-time
Salary: $15.00 /hour
- customer service: 1 year (Preferred)
- receptionist: 1 year (Preferred)
- Secondary School (Preferred)