Part-Time Front Desk & Guest Services Associate
Location: Powell River, BC
Pay Rate: $20-$25 per hour (based on experience and skills)
Westview Centre Motel is looking for a friendly, motivated Front Desk & Guest Services Associate to join our team on a part-time basis. This role is perfect for someone who enjoys working with people, thrives in a busy environment, and wants to contribute to a welcoming guest experience.
What We’re Looking For
- Legally able to work in Canada
- Comfortable using Microsoft Excel, Word, Google Docs, Sheets, and Drive
- Previous office, administrative, or customer service experience is an asset
- Excellent verbal and written communication skills
- Friendly, patient, professional, and punctual
- Team player who enjoys learning new skills
- Able to multitask and stay organized in a fast-paced environment
Key Responsibilities
- Manage reservations from phone, email, and booking platforms
- Assist guests with check-in and check-out
- Prepare invoices and process payments
- Answer and direct phone calls and emails
- Contact vendors or service providers when needed
- Keep office records and inventory organized
- Operate office equipment such as printers, scanners, and POS systems
- Occasionally assist housekeeping staff
- Maintain a clean and professional front desk area
Compensation & Bonuses
- Staff incentives paid twice a month (every 15 days)
- Quarterly performance bonuses and increase in wages.
- Annual bonuses for 1 year of service, with increases each year of continued employment
Additional Perks
- Holiday and birthday gifts
- Tips available
- Flexible scheduling and on-site parking
- Casual dress code
- Supportive, team-oriented work environment
Schedule
- Day and evening shifts
- Monday–Friday or Tuesday–Sunday rotations
- Weekend shifts as needed
Preferred Experience
- At least 1 year of customer service experience (preferred but not required)
Job Type: Part-time
Pay: $20.00-$25.00 per hour
Work Location: In person
