Food & Beverage Host
Great Canadian Casinos
Peterborough, ON



Team up with the industry’s best and provide great guest experiences at Shorelines Casino Peterborough!

Are you someone who enjoys meeting new people and creating great guest experiences? We invite you to join our team at Shorelines Casino Peterborough as a FOOD & BEVERAGE HOST. Under the direction of the Supervisor, Food & Beverage, this position is responsible for greeting and seating guests with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all employees and where being engaged at work is part of the job!. This position may be performed in a restaurant, buffet operation, on a casino floor, in a bar, at a banquet, in a theatre or other areas.

Duties and Responsibilities Include:
Exceeds guest expectations by providing outstanding customer service
Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
Greet guests by name wherever possible
Seat guests in area of choice and distributes menus; advises guests of daily or weekly specials
Explains how various menu items or beverages are prepared (if applicable)
Assists with cleaning tables or counters; removes dishes and re-stocks when required
Performs opening or closing duties as required
Maintains accurate records, wait lists and reservations (if applicable)
Ensures table availability through communication with bussing and serving staff; maximizes seating arrangements
Performs cashier duties if applicable; counts cash float at end of shift if applicable
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, ownership and employees
Ensures compliance with licensing laws, health and safety and other statutory regulations
Ensures adherence to all policies and procedures
Performs other duties as assigned or directed
Successful candidates will demonstrate the following qualifications:
People-focused and committed to service excellence
Proactive and solution-oriented with a drive to succeed
High School Diploma; Post-Secondary hospitality or hotel education an asset
Smart Serve certification
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
POS experience
Minimum 1 year food and beverage experience
Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights, based on business needs.

How to Apply: Qualified candidates are welcome to click on the APPLY ONLINE NOW button on the site and take a moment to register with our career centre. Applications will be accepted until JANUARY 22, 2019, 5:00 PM EST. Internal applicants can submit directly to HR. Thank you for your application and best of luck!

**Please note we will only be accepting online applications. **

Additional Information: Shorelines Casinos Peterborough is located at 1400 Crawford Drive, Peterborough ON K9J 6X6. For information on living in Peterborough, please visit and or

Shorelines will accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to advise in advance if accommodation is required.