Claims Administrator
Munich Re
Toronto, ON
We're looking for a Claims Administrator to join our Claims team in Toronto.

Toronto , Canada

Reporting to the Claims Operations Manager, the Claims Administrator will:

Ensure accurate and complete claim records creation, maintenance and payment of claims billings and expenses.
Respond to claims related queries; produces reports and performs general departmental administrative functions.
Your job

Liability Verification and Claims Set-Up
Investigates reinsurance liability and confirms for all new claims. Includes looking up records in other databases, referencing treaties, and assistance from other departments.
Effectively executes claims transactions by entering new claims, processing changes, terminations, and adding memos, on all lines of business through the Claims Management System.
Payment Reconciliation and Processing
Supports the preparation of claims data for benefits and expense reimbursement. Requires analysis of data on source documents, claims matching searches, confirmation of benefit amount calculations, recalculation of total liability, liability verification and occasional assistance from other departments.
Communicates missing or late reported claims billings or expenses to the Account Managers, and maintains a timely flow of information by developing a relationship with clients and by conducting frequent follow-ups as required.
Thoroughly reviews information on bulk claims files. Provides necessary support in the performance of client and internal accounting claim payment reconciliation and year-end processing.
General Administrative Support
Responds to data inquiries and internal database queries, verifies data from claims listings, maintains paper files, and ensures that faxing and photocopying are performed within prescribed timelines.
Maintains the filing system within the Claims Department that is consistent with Munich Re’s Information Protection Policy by organizing filing cabinets, scheduling periodic purges and maintaining a record of offsite material.
Provides back-up support for other Claims Administrators.
Your profile

2-3 years insurance/reinsurance administration or accounting or a background in Policy Administration.
Mathematical aptitude, advanced knowledge of Excel and Access (data transformation and manipulation) is required. Thorough working knowledge of Microsoft Office.
Accurate data entry skills and the ability to perform repetitive tasks quickly with strong attention to detail.
Strong oral and written communication skills.
Post-secondary education, Bilingual (English/French), and familiarity with both medical terminology and Life/Health insurance are preferred.
About us

Munich Re, Canada is committed to providing a superior level of service to our clients through our expertise, global resources, and financial strength. Our expert actuaries, underwriters, claims, and administration professionals have the skills and knowledge to provide our clients with innovative reinsurance solutions tailored to their business. It is our ability to listen to our clients and respond flexibly to their needs that makes us a partner in innovation and Canada’s reinsurer of choice. The Munich Re Group is one of the world’s leading risk carriers and stands for exceptional solution-based expertise, consistent risk management, financial stability and client proximity. With over 50 locations, more than 5,000 clients and over 42,000 employees throughout the world, we apply a range of disciplines to provide solutions to make tomorrow’s world insurable.

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