LightHouse Dental in Chatham, Ontario is seeking exceptional individuals to join our team of dental professionals.
We are currently looking for a Dental Receptionist and Patient Care Coordinator to become part of our fast-growing family dental practice. This is an outstanding opportunity to work in a positive and supportive environment with a team that is committed to excellence.
The ideal candidate should have a vibrant personality, be professional, reliable, and passionate about delivering exceptional service. They should take pride in their work and that of their team members, and most importantly, provide a "WOW" experience for our patients. The successful candidate should be able to deliver professional customer service in person and over the phone in a cheerful manner.
Key Duties
- Create a positive and memorable experience for patients, starting from their arrival until their departure
- Optimize the appointment schedule by filling the day with limited gaps
- Handle all patient calls and inquiries professionally, including appointment scheduling, confirmations, and changes
- Manage potential cancellations by addressing patient concerns and encouraging them to keep their appointments
- Handle patient billing and payment processing, including sending claim forms to insurance and responding to fee inquiries
- Accurately maintain the patient database and manage the recall system effectively
- Process referral letters and other patient correspondence in a timely manner
- Manage patient records and charts by organizing and filing them appropriately.
If you are looking for a rewarding career with room for growth and advancement, LightHouse Dental is the place for you.
Job Type: Full-time
Salary: $20.00-$25.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Wellness program
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
Expected start date: 2023-03-27
