Leah Alexandra Jewelry is looking for a passionate and detail-oriented full-time Retail Associate & Spark Studio Technician to join our Vancouver retail team! This unique role blends traditional retail responsibilities with hands-on experience in our growing Spark Studio and other in-store services - where jewelry becomes a memorable experience.
If you’re enthusiastic about creating beautiful moments, love working with people, and enjoy a fast-paced retail environment, we’d love to hear from you.
Job Overview
As a Retail Associate & Spark Studio Technician, you'll play a key role in delivering exceptional customer experiences - whether it’s assisting someone in finding their perfect piece, or zapping on a permanent bracelet with precision and care.
You’ll represent the Leah Alexandra brand on the retail floor, during Spark appointments, and while supporting day-to-day operations at our Vancouver boutiques.
Spark Studio training will be provided. Jewelry-making experience is a bonus but not required — just a steady hand and a love for detail!
What is Spark Studio?
Our Spark Studio offers customers the chance to create permanent jewelry pieces, such as bracelets, using solid 10k gold, sterling silver, or gold-filled chain. The chain is custom-fitted and welded with a quick “zap” using a pulse-arc laser, creating a seamless and lasting piece.
What You’ll Be Doing
- Delivering warm, knowledgeable, and personalized customer service
- Hosting Spark Studio appointments and providing a memorable customer experience
- Learning and sharing product knowledge of Leah Alexandra Jewelry collections
- Maintaining inventory accuracy and organization using Shopify
- Processing sales through Shopify POS and packaging items with care
- Supporting retail operations and collaborating with the Retail & Spark Managers
- Assisting with boutique merchandising and general upkeep
- Acting as a brand ambassador and embodying the Leah Alexandra spirit
- Helping with special events or projects as needed
Qualifications
- 1+ year experience in retail, customer service, or sales (required)
- Excellent attention to detail, especially for fine tasks
- Strong multitasking and time management skills
- Ability to work under pressure and in a fast-paced environment
- Strong communication and people skills
- Comfortable using Shopify POS and Microsoft Office (preferred)
- Jewelry-making or experience with pliers and delicate materials (a plus!)
- Team player with a positive, proactive attitude
- Reliable and flexible with scheduling and availability
Benefits
- Competitive hourly wage (based on experience)
- Health Spending Account (HSA)
- Store discounts & wellness perks
- Paid time off and designated holidays
- Opportunity to grow within a dynamic and creative team
- Hands-on training in permanent jewelry
- Staff Discount, Retail Bonus and Company events
Job Details
- Full-time (4-5 days requirement)
- Weekend availability required
- Compensation: $40,000–$45,000/year (based on part-time hours and experience)
Ready to Apply?
Please send your resume to [email protected] with "Sales Associate - Vancouver" in the subject line and a short cover letter telling us why you’d be a great fit.
We thank all applicants for their interest; only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $40,000.00-$45,000.00 per year
Benefits:
- Dental care
- Store discount
- Vision care
Experience:
- Retail sales: 1 year (required)
- POS: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
